ABSTRACT A lot of us after graduating from our schools of higher learning are still ignorant about what it takes to work with people in an organization nor so they posses any knowledge of psychology. Most of the executives, especially the secretaries we are focusing our attention on, can recite a set of rules when asked how to handle a specific... Continue Reading
ABSTRACT This research work was carried out to examine the influence of communication equipment on the efficiency of the secretary with particular reference to Nigerian Breweries Public limited company NBL/Ama Green Field 9th mile corner Enugu. The theoretical frame work for this study was based on the use of related literature. Both... Continue Reading
ABSTRACT Many modern business organization has spend huge amount of money to equip their offices with modern equipment. Some of them do so in order to approve the efficiency of their workers and reduce the time spent in doing office jobs. The facts is that, this has brought fear for technologies will soon throw them out of job, this implies that... Continue Reading
ABSTRACT This study was centered on the status and impact of the secretary in the labour market. The study was carried out in three organization in Enugu North. The result of the study would assist the management of the various organization in determining the worth of secretary in the business world. In order to carry out the study successfully,... Continue Reading
ABSTRACT This study was carried out to investigate the effects of modern office automation on the productivity of secretaries in Government parastatals in Enugu State (A case study of UNTH, Enugu). In order to obtain the required information, questionnaires were administered to secretaries in Administration through UNTH, Enugu. Data collected are... Continue Reading
ABSTRACT This research work has been carried out to determine the fate of secretaries with regard to increase in technological advancement. The instruments used in gathering data for this study are, the questionnaire, oral interview and observation. The scope of study covered are three selected banks in Umuahia, Abia State. Namely: Union Bank,... Continue Reading
ABSTRACT This study identified relevant role and performance effectiveness of professional secretaries in selected Government parastatal in Enugu metropolis. The study looked of issues like professional performance, rewards, training and other they experience in the course professional hazardous of their activities. Questionnaires were used in... Continue Reading
ABSTRACT For the effective discharge of their duties, professional secretaries must have a mastery of the basic office skills. These skills include Shorthand, typewriting etc. of all these skills, shorthand happens to the most important and most challenging of all. But in secretarial departments of most tertiary institutions, most... Continue Reading
ABSTRACT This research work aims at finding out the problems inherent in the training and development of secretaries in a depressed economy. The main purpose of this study is to survey these problems and find out management problems in the training and development of secretaries. The background of the study was discussed in chapter one. In the... Continue Reading
ABSTRACT The aim of this project/research work is to find out the problems facing filling/correspondence in Institute of Management and Technology (IMT) Enugu and to give useful suggestions. To obtain the necessary information for the research, the researcher used the questionnaire. From the findings, it was discovered that the institution stand... Continue Reading
ABSTRACT This research is aimed at examining the impact of Employee welfare services in business organization n Nigeria. It is organized in five chapters. Chapter one deals with the introduction which presents the background of the study where the topic under study was introduced, statement of the problem under study was given. Objective of the... Continue Reading
ABSTRACT This research study was undertaken to investigate “The effects of the managers leadership style on the secretaries productivity in ANAMMCO. The population consist of all secretaries with ordinary National Diploma (OND) and Higher National Diploma (HND) certificates. The sample consist of 38 secretaries in ANAMMCO and out of which... Continue Reading
ABSTRACT The core objective of this study is to identify the effect of modern communication equipment on secretarial performances in some manufacturing firms especially NB Plc-Enugu. This study comprises of fire chapter and each chapter is elaborate and explicit on the subject matter. However, nine research questions were formulated in the study... Continue Reading
ABSTRACT The importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill. The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new... Continue Reading
ABSTRACT Job design as suggested by Taylor is one of the most important components of scientific management. In its basic format, it assures that jobs should be simplified standardized and specialized for each components of the required work. In general organizations operations aisled this basic job design format by breaking each job down into... Continue Reading
ABSTRACT It has been observed that the secretarial profession is becoming less popular in recent times. Various schools of thought have trend to offer explanations to this ugly trend. Some attributed it to the nature of this profession, others through that it has to do with the executive who is always bossing the secretary. This course work is... Continue Reading
ABSTRACT This study was carried out to discover the possible implications posed by the office Technologies in Secretarial Education Curriculum in Nigeria Polytechnics. This study was conducted making use of institute of management and technology (I.M.T) Enugu. The instruments used for data collection were questionnaires and documents, while a... Continue Reading
ABSTRACT This research is aimed at identifying competencies required by secretaries in First Bank Nigeria Plc., Enugu. In carrying out the study, questionnaires were developed and administered on secretaries and their bosses in First Bank Nigeria Plc., Enugu. After the analysis of the data, the following were found, competency required of... Continue Reading
ABSTRACT The choice of this topic study: Management/labour Relations and Its Effects on Productivity come up owing to the researcher’s desire to find out the effects relationship of mismanagement labour has on productivity in firms especially its concerns NITEL Plc, Enugu. In order to find out this, questionnaire and personal interviews... Continue Reading
ABSTRACT This research work is aimed at determining the problems of married female secretaries in some parastatals in Enugu urban, Enugu State. The problems of married female secretaries envisaged in this research include discrimination in employment, husband’s resentment to work late, acting as official wives to their male bosses, limited... Continue Reading
ABSTRACT Secretaries as important organs of government establishment and organization perform essential functions in these establishment. For the purpose of this research work, the definitions, qualities and duties secretaries are examined. In doing the stated function a secretary stands as a potent instrument for the improvement of the various... Continue Reading
ABSTRACT Information Technology that is formally known as modern office machines are widely been used in our offices today. It is usually been used in order to facilitate office work and reduces labour cost. The aim of this study is to determine the extent the Information Technology (IT) has helped the secretary in the dissemination/execution of... Continue Reading
ABSTRACT The main aim of this project work is to find out the causes of stress, its effects on modern secretaries and the possible solutions in NEPA zonal Headquarter Enugu. In chapter two, the view of various writers that were related to the topic were stated and reviewed. Questionnaire items were used to collect information from the respondents... Continue Reading