Project Topic on IMPACT OF TOTAL QUALITY MANAGEMENT AND OPERATIONAL COMPETITIVENESS OF THE MANUFACTURING SECTOR; THE CASE OF UGANDA CLAYS LIMITED-KAJJANSI

  • Type: Project
  • Department: Purchasing and Supply
  • Project ID: PAS0205
  • Access Fee: ₦5,000 ($14)
  • Pages: 48 Pages
  • Format: Microsoft Word
  • Views: 113
  • Report This work

For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

TABLE OF CONTENTS

Table of Contents

DECLARATION

APPROVAL

DEDICATION

ACKNOWLEDGEMENT iv

TABLE OF CONTENTS v

LIST OF TABLES

LIST OF FIGURES ix

ABSRACT

CHAPTER ONE i

INTRODUCTION 1

1.1 Background of the Study 1

1.2 Statement of the Problem 2

1.3. General Objective 2

1.3.1 Research Objectives 3

1.4 Research Objectives 3

1.5 Scope of the study 3

1.5.1 Geographical Scope 3

1.5.2 Content scope 3

1.5.3 Time scope 4

1.6 Significance Study 4

1.7 Conceptual Framework 4

CHAPTER TWO 6

LITERATURE REVIEW 6

2.1 Introduction 6

2.2. Key Concepts 6

2.2.1 Total Quality Management 6

2.2.2 Operational Competitiveness 7

V

2.2.3 Total Quality Management and Competitiveness 8

2.3 Theory 9

2.3.1 Resource Based Theory 9

2.4 Total Quality Management Practices 9

2.3 Operational Competitiveness 11

2.4 Relationship Between Total Quality Management and Competitiveness 12

2.5 Summary 13

CHAPTER THREE 15

RESEARCH METHODOLOGY 15

3.1 Introduction 15

3.2 Research Design 15

3.3 Sources of Data 15

3.3.2Secondary sources 16

3.4lnstruments of Data Collection 16

3.4.llnterviews 16

3.4.2 Questionnaires 16

3.5 Sample Size and Selection 16

3.6 Sampling Techniques 17

3.7 Research Procedure 17

3.8 Data Analysis 17

3.9 Limitation 18

CHAPTER FOUR 19

DATA INTERPRETATION AND ANALYSIS OF FINDINGS 19

4.1 Introduction 19

1.2 Background Information 19

4.2.1 Educational Level of the Respondents 19

fable 4.1: Respondents Educational Level 19

~.2.2 Continuous service with the organization 20

[able 4.2: Length of Continuous Service 20

L3 Total Quality Management Practices 20

Eable 4.3: TQM constructs applied in the firm 21

vi

4.3.1 Performance Measures .22

Table 4.4: Performance measures employed in the firm 22

4.3.2 Top Management 23

Table 4.5: Top management commitment 23

4.3.3 Customer focus 24

Table 4. 6: Customer Focus on TQM 24

4.3.4 Employee Involvement 25

Table 4.6: Effect of Employee Involvement 25

4.3.5 Supplier Relationship 26

Table 4.7: Supplier Partnership 26

4.4 Effect of TQM on Organizational Competitiveness 26

4.4.1 Pearson and Spearman’s Correlations 27

Table 4.8: Pearson and Spearman’s Correlation Coefficient 27

CHAPTER FIVE 29

SUMMARY CONCLUSIONS, DISCUSSIONS AND RECOMMENDATIONS 29

5.1 Introduction 29

5.2 Summary 29

5.3 Conclusion on the Study 30

5.4 Recommendation of the Study 30

REFERENCES 32

APPENDICES 34


IMPACT OF TOTAL QUALITY MANAGEMENT AND OPERATIONAL COMPETITIVENESS OF THE MANUFACTURING SECTOR; THE CASE OF UGANDA CLAYS LIMITED-KAJJANSI
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

Share This
  • Type: Project
  • Department: Purchasing and Supply
  • Project ID: PAS0205
  • Access Fee: ₦5,000 ($14)
  • Pages: 48 Pages
  • Format: Microsoft Word
  • Views: 113
Payment Instruction
Bank payment for Nigerians, Make a payment of ₦ 5,000 to

Bank GTBANK
gtbank
Account Name Obiaks Business Venture
Account Number 0211074565

Bitcoin: Make a payment of 0.0005 to

Bitcoin(Btc)

btc wallet
Copy to clipboard Copy text

500
Leave a comment...

    Details

    Type Project
    Department Purchasing and Supply
    Project ID PAS0205
    Fee ₦5,000 ($14)
    No of Pages 48 Pages
    Format Microsoft Word

    Related Works

    TABLE OF CONTENTS Table of Contents DECLARATION APPROVAL DEDICATION ACKNOWLEDGEMENT iv TABLE OF CONTENTS v LIST OF TABLES LIST OF FIGURES ix ABSRACT CHAPTER ONE i INTRODUCTION 1 1.1 Background of the Study 1 1.2 Statement of the Problem 2 1.3. General Objective 2 1.3.1 Research Objectives 3 1.4 Research Objectives 3 1.5 Scope of the study 3 1.5.1... Continue Reading
    ABSTRACT With the increasing pressure to remain competitive in this era of globalization, companies are now rethinking of incorporating quality aspects in their operations. This examined the impact of quality management on customer satisfaction at Lweza Clays-Kajjansi. The objectives of this study were to: identify& the quality management... Continue Reading
    TABLE OF CONTENTS DECLARATION ........................................................................................................................... .i APPROVAL .................................................................................................................................. ii DEDICATION... Continue Reading
    The beverage sector in Kenya has consistently been characterized by persistent operational inefficiency and poor customer services. In order to address the problems of inefficiency in service delivery these organizations are fast adopting quality management in order to make them effective in meeting public demands. The beverage sector in the... Continue Reading
    CHAPTER ONE INTRODUCTION 1.1             BACKGROUND OF THE STUDY Today, the universe has witnessed various changes that had been affecting human existence, particularly from the period of Stone Age to the computer age.  The full conceptual significance of the modern view of quality cannot be conveyed by such a succinct expression as... Continue Reading
    APPLICATION OF TOTAL QUALITY MANAGEMENT TECHNIQUES THE MANUFACTURING SECTOR OF NIGERIA ECONOMY (A CASE STUDY OF EMENITE LTD, EMENE, ENUGU) ABSTRACT The research work looks at the Application Total Quality Management Techniques in the manufacturing sector of Nigerian Economy, a case study of Emenite Ltd Emene Enugu. Questionnaire were distributed... Continue Reading
    ABSTRACT The research work looks at the Application Total Quality Management Techniques in the manufacturing sector of Nigerian Economy, a case study of Emenite Ltd Emene Enugu. Questionnaire were distributed randomly to staffs of Emenite in other to obtain information necessary to answer the three (3) hypotheses questions. The data obtained were... Continue Reading
    ABSTRACT The research work looks at the Application Total Quality Management Techniques in the manufacturing sector of Nigerian Economy, a case study of Emenite Ltd Emene Enugu. Questionnaire were distributed randomly to staffs of Emenite in other to obtain information necessary to answer the three (3) hypotheses questions.  The data obtained... Continue Reading
    ABSTRACT Total quality management has made a positive impact in the manufacturing industry in Nigeria. This concept in an approach to the concern for quality which pervades the organization from top to bottom. It also aims to continuously increase in value to customers by designing and continuously improving organization process and system. Total... Continue Reading
    ABSTRACT Total quality management has made a positive impact in the manufacturing industry in Nigeria. This concept in an approach to the concern for quality which pervades the organization from top to bottom. It also aims to continuously increase in value to customers by designing and continuously improving organization process and system. Total... Continue Reading
    Call Us
    Get this work
    whatsappWhatsApp Us