ABSTRACT
The study was designed to find out the “Effect of Human Relations on Organizational Productivity in Nigerian Institute for Trypanosomiasis Research (NITR), Kaduna. To provide a theoretical base for the study, a review was made on the concept of human relations, development of human relations, importance of human relations in an organization as well as the qualities and principles of a good human relations practice. A sample size of 50 respondents from a population of 500, comprising of top, middle and low level management was used. A set of questionnaire which was divided into 5 variables was used to obtain data from the respondents; the use of mean score which is 3.00 as cut off point was utilized. One of the research questions asked was whether human relations is instrumental to the attainment of organizational goal. The researcher collected data and interpreted them after which chi-square was used to test the earlier stated hypothesis. Lastly, summary, conclusion and recommendations were made. One of the recommendations made was that managers should maintain good human relations so that goals can be achieved. Findings from the study revealed that the relationship that exists among workers in organization, the effectiveness of human relations in an organization can enhance workers productivity, employees morale can be boosted on the job when there is a cordial relationship between the organization and its employees, and good human relations enhances job satisfaction in achieving organizational goals. Based on the findings, the researcher recommended that, low level workers should strive to perform better, to justify the good human relations and motivation existing in the organization, management staff and other senior workers in the organization should create conducive atmosphere to facilitate good human relations and teamwork for greater productivity. Also the organization should educate their workers on the importance of good human relations through workshops and seminars.
TABLE OF CONTENT
Title Page
Declaration
Approval Page
Dedication
Acknowledgment
Abstract
Table of Content
CHAPTER ONE
INTRODUCTION
1.1Background of the Study
1.2Statement of the Problem
1.3Objective of the Study
1.4Statement of Hypothesis
1.5Significance of the Study
1.6Scope of the Study
1.7Limitations of the Study
1.8Historical Background of the Case Study
1.9Definition of Terms
CHAPTER TWO
LITERATURE REVIEW
2.1 Conceptual Meanings of Human Relations
2.2Development of Human Relations
2.3Hawthorne Studies and Human Relations
2.4Importance of the Hawthorne Experiment
2.5Human Relations in an Organization
2.6Qualities of Good Human Relations Practice in an Organization
2.7Principles of Good Human Relations Practice in an Organization
CHAPTER THREE
RESEARCH METHODOLOGY
3.1Research Design
3.2Research Population
3.3Sample Size and Sampling Technique
3.4Methods of Gathering Data
3.5Justification for the Method Used
3.6Methods of Data Analysis
3.7Justification for the Instrument Used
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1Data Presentation and Analysis
4.2Test of Hypothesis
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.1Summary of Findings
5.2Conclusion
5.3Recommendations
References
Appendix
