ATTITUDE OF CONSUMERS TOWARDS PUBLIC UTILITIES. (A CASE STUDY OF POWER HOLDING COMPANY FORMERLY CALLED NEPA)


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ABSTRACT
The success or failure of product or service depends on the attitude of consumers towards it. That is why the research instrument I used was questionnaire and interview. The questionnaire was drawn and randomly distributed within the indicated area of study. The research also made use of oral interview to supplement questionnaire.
Data was collected from seven zones such as New Heaven, Asata, Achala-Layout, Ogui Urban, Ogui  New Layout, Ogbete (Camp) and Agabni Road.
Bourley was used to determine the sample size.
Also, chi-square was used to analyze the hypothesis and know also when to accept or reject the null and alternative hypothesis.
 
TABLE OF CONTENTS

Title page
Approval page
Dedication
Acknowledgment
Abstract
Table of contents

CHAPTER ONE
1.0Introduction
1.1Background of the study
1.2Statement of the problems
1.3Objective of the study
1.4Scope of the study
1.5Limitation of the study
1.6Research hypothesis
1.7Significance of the study

CHAPTER TWO
2.0Literature review
2.1consumer behaviour
2.2Marketing application of consumer behaviour theory
2.3How to measure attitude
2.4Concept of public utilities
References

CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.0Introduction
3.1Research methodology
3.2Instrument of data collection
3.3Area of coverage
3.4Population of the study
3.5Sample size determination/procedure
3.6Validity of instrument instruments

CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND DISCUSION OF FINDINGS
4.0Data presentation and analysis 
4.1Data presentation result summary and findings
4.2Testing of hypothesis

CHAPTER FIVE
5.0 Summaries of finding, recommendation s and conclusion
5.1Summary of finding
5.2Recommendations
5.3Conclusion
Reference
Bibliography

ATTITUDE OF CONSUMERS TOWARDS PUBLIC UTILITIES. (A CASE STUDY OF POWER HOLDING COMPANY FORMERLY CALLED NEPA)
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

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    Details

    Type Project
    Department Business Administration and Management
    Project ID BAM4431
    Fee ₦5,000 ($14)
    No of Pages 73 Pages
    Format Microsoft Word

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