PROMOTING PRODUCTIVITY IN CIVIL SERVICE

(Business Administration and Management)

PROMOTING PRODUCTIVITY IN CIVIL SERVICE

(A CASE STUDY OF ENUGU STATE CIVIL SERVICE COMMISSION)

ABSTRACT

 This study is a research of the Enugu state civil service commission the purpose of the study includes.

1)                  To find out whether civil servant are actually performing below standard.

2)                  To find out whether productivity is really declining in the  civil service

3)                  To find out what the cause are in the civil service

4)                  To find out measures to be fake in order to arrest the situation

 

While carrying out the research the duties collection method adopted was the questionnaire the statistical toll used was chi- square.  A total of one hundred questionnaires were distributed act of which twenty worse referenced the finding from the hypothesis and research questions show that.

1)                  Adequate knowledge of job requirement recruitment of motivation and use of official working hand in the civil service.

2)                  The important of incentives and motivation to increasing efficiency in the civil service.

 

At the and the researcher made recommendations some of them include.

1)                  Management should improve the working conductive for the staff to achieve organizational goal.

2)                  They should and have a communication un between them because communication is one of the toll that could to effective management and employs skilled people in order to have efficient out put and to achieve them objectives  .

3)                  Management should also motivate their workers through

TABLE OF CONTENT

                      CHAPTER ONE

Introduction

1.1       Background of study.

1.2       Statements of problem.

1.3              Purpose f the study

1.4              Scope of the study

1.5              Research questions

1.6              Research hypothesis

1.7              Significance of the study

1.8       Limitations of the study

Reference

CHAPTER TWO

Review of related literature

2.1              Meaning of productivity

2.2              Productivity decline in the civil service

2.3              Cause of productivity decline in the civil service

2.4              Conduction for promoting productivity in the  civil service

Reference

                CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

3.1              Research design

3.2               Area of the study

3.3       Population of the study

3.4       Sample and sampling procedure

3.5       Instrument for data collection

3.6       Validation of the instrument

3.7       Reliability of the instrument 

3.8       Method of data collection

3.8              Method of data analysis

References

CHAPTER FOUR

Date presentation and analysis

4.1              Presentation & analysis data

4.2              Testing of hypothesis

4.3              Summary of result.

Reference

CHAPTER FIVE

Discussion recommendation and conclusion

5.1              Discussion of result  findings

5.2              Conclusion

5.3              Implications of the research  findings

5.4              Suggestion for further  research

Reference

Bibliography

 

CHAPTER ONE

 

INTRODUCTION

1.1       BACKGROUND OF THE STUDY

There historical background the civil service data back to the end of colonial masters and post independence period.

After the second world war there were about 14 British administration in the recitation to Nigerians supported staff and one European stenotherm. The headquarter of    the most technical departments was in Ebutometa that of the veterinary service was in vow while that agriculture and  forestry was in Ibanda field administration was co-ordination  from two centers Kaduna for  the north and  Lagos later Enugu for  the south. In 1939 southern Nigeria was split into two regions eastern and western region respectively.  The Rechard constitution in 1946 further divided the country into the regions namely.  The northern and eastern regions.  The McPherson constitution of 1951 introduced the apartments of ministers for the regions and at the center, there were also the suggest the independence of the civil service between the politicians in office and the authorities of the central government.

During the Lord Laugard era the duties of all administrative offices were just that of maintaining law and order in the district placed under their immediate administrative control. It was only at the end of world war 11 (two) that effort were made to achieve some social and economic benefit for Nigerians.  It was at that time that such office like the department of marketing and export were established.  In he western Nigeria civil   servant were told that policy making was the exclusive   function of the legislature.  So, the civil savants were to do whatever the legislature wanted them to do. in the eastern state civil servant were to give sound advice to the political leaders control the traditional aspects  of the government  activities and were also to be efficient executives who    could manage and treat all the complex operations of modern state.

 

In   the northern Nigeria the duties of administration office includes to give out him self you service to train people to build up an efficient institution of local government and finally to facilitate  the emergence  of an intelligent and responsible public opinion. The system of administration that    emerged on independence was British in character.  It was also English language that was used as a medium of communication in the conduct of government.  The country sought civil war six years after independence and this was quickly followed by another six years of oil boom which brought about extreme materialism. This gave use to great indiscipline corruption and  a total contemplation of order within    the whole society including  the civil service.  Having discussed the historised background of the civil service and its roles before and after independence, it is necessary at this stage to define the “productivity which is the main objective of this research.

 

Productivity has been defined as the volume of goods and service produced per worker with in some specified unit of the year month week day and hour.  For some years now there has been consistent public outcry about continued decline of productivity in the civil service.  It is for this reason that this work is been carried out in the view to finding the causes and thereby bring about commendation that will promote productivity in the civil in general to achieve a successful result in the programme, this researcher has decided to carry out a case study of Enugu state civil service commission

1.2              STATEMENT OF THE PROBLEM

There has been consistent low productivity in the civil service since Nigeria become independence.  This study is set out to asses the knowledge of job motivation and use of official work hours in the civil service in order to promote productivity.

1.3                  PURPOSE OF THE STUDY

The purpose of the present study is to large extent explained by the tittles promoting productivity in the civil service. To be more specific the purpose are as follows.

i)          To identify the things that makes civil servant to perform below standard.

ii)         To find out the main cause of productivity decline in the civil service commission.

iii) And to determine the measures to be taken in order to arrest the situation    

1.4              SCOPE OF THE STUDY

For one to carry out a research of this nature one would always require adequate provision of finance and accurate information. The inadequate of these factors affected this research in the following.

FINANCE:    It has been major in any type of project. This id true in the sense that some has to make some trips from one place to another in research of information. Unfortunately the cost of transportation has uses greatly these days making it difficult for the researcher to level to all the places he would have wanted.

1.5              RESEARCH QUESTIONS

The research question of the present study are to a large extent explained by  the little promoting productivity in civil service commission specifically they are as follows. Was quite constrained  by times given to carry out a study magnitude. 

FINANCE:    Lack of sufficient finance was another factor that constrained  the study as there was insufficient found (money) to meeting up with the financial demand of the study.

1.6              RESEARCH QUESTIONS

The research question of the present study are to a large extent explained by  the little promoting productivity in civil service commission specifically they are as follows.

i)                    What are the thing that makes civil servant to perform below standard

ii)                  What are the main cause of productivity decline in the civil service commission

iii)                What is the measure to be taken modern to arrest the situation?

1.7              RESEARCH HYPOTHESIS

In seeking for ways of promoting productivity in the civil service in Enugu state civil service commission, it is essential that one would have a through understanding of the  low productivity in service, it is when this understanding is there that suggestions can be made to  solve the problems

The following research hypothesis are being considered.

H0:      Adequate knowledge of job acquirement does not promote efficiency

and effectiveness in the civil service   

 

H1:      Adequate knowledge of job acquirement does not promote efficiency

and effectiveness in the civil service   

H0:      Recruitment of qualified personals does not ensure high performance in

civil service

H1: Recruitment of qualified personals ensure high performance in

civil service

H0:      Incentive and motivation does not promote productivity in civil service.

H1:      Incentive and motivation does not promote productivity in civil service.

H0:      The use of official working house does not promote productivity in the

civil service

H1:                  The use of official working house promote productivity in the civil service

1.8              SIGNIFICANCE OF THE STUDY

The main significance of this study is to promote productivity in the civil service mainly in the Enugu state civil service commission.

If the productivity of Enugu state civil service commission is promoted the following people will benefit from it

1)                  The civil servant of the commission they will benefit in the sense that the workers in the commission will be enjoying good pay and allowances

2)                  The government will also benefit from the promotion, in this case government will no more be faced with the problems of state and complains that comes from the civil servant of the commission.

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