- Page 191

With the growing liberization of trade and business in Kenya, many manufacturing  firms are now able to produce and bring to the markets broad varieties of products.  On the other hand consumers have become more knowledgeable and are seeking lot  of information before purchase and consumption of products and services. In  detergent market... Continue Reading

Credit risk is on an increasing rate and is becoming an area of concern to many people  and institutions in the lending business globally. This kind of exposure leads to instability and  poor financial performance of microfinance institutions. Microfinance institutions are  exposed to credit risk and therefore it is important for them to come... Continue Reading

Ergonomics is about how key components of an office, for example, physical work  settings,unique characteristics of an employee, organizational characteristics  andworkstation equipment are customized to fit and improve representative wellbeing  and execution. The relationship between office ergonomics and employee productivity  has not been... Continue Reading

There has been a great demand of Kenyan flowers which has put pressure on producers to meet  the ever growing demand in Europe.Kenya has been faced with fierce competition from other  flower exporting countries, namely Colombia, Ethiopia, and Israel. A number of flower firms in  the country are trying to implement strategies that deliver... Continue Reading

Women Enterprise Fund as any other credit business is exposed to credit risks. Credit  advanced to women by WEF come along with credit risk challenges. How the fund  has handled these risks challenges among women is not adequately researched  compared to other enterprises or corporations. To the researcher knowledge, there is  little... Continue Reading

It is a fact that success in every organization depends on the quality of its human  resources both skilled and unskilled labor. Studies have shown that in today’s  competitive business environment, success is increasingly a function of effective  human resources management. In the recent past Nakuru County Government faced  performance... Continue Reading

Poor participation in strategy formulation and absorption of development funds hinders effective  strategy implementation, review and leadership in county governments and ultimately affects  effective service delivery. The main purpose of this research study was to assess the influence of  strategic management practices on Service Delivery in... Continue Reading

Work attitudes such as organizational commitment, job involvement, job satisfaction  and perceived organizational support have dual interest to organizational managers  and represent important outcomes they may want to enhance. The defined generations  in Kenya somehow differ from the USA and other countries. In Kenya, Generation X  refers to... Continue Reading

The purpose of the study was to assess the factors influencing teacher turnover in  private secondary schools in Nakuru Sub County. The objectives of this study were to  assess the extent to which leadership, working environment, remuneration and  Organizational culture contribute to teacher turnover in Private secondary schools in  Nakuru Sub... Continue Reading

Corporate governance involves the codes of practice that have been put in place to ensure  that organizations are well managed and controlled. It entails accountability, authority,  leadership, stewardship direction and control exercised by organizations. Corporate  governance is one of the ideals in performance of public entities in Kenya... Continue Reading

The aim of this study was to investigate the effect of customer service strategies on  customer loyalty of insurance firms. The study specifically sought to establish the  extent to which quality service, service bay ambience and technology support  strategies affect loyalty of CIC insurance Group customers in Nakuru County. In  order achieve... Continue Reading

The developing world, including Uganda, has experienced an explosive growth in the number  and types of non-governmental organizations (NGOs) in recent decades. These “third sector”  organizations have become important in filling the service delivery gaps especially in health  and education. Using the case of the NGOs in Gulu District, this... Continue Reading

There is need for critical service delivery in REA a state corporation which is mandated  to accelerate the pace of rural electrification in order to promote sustainable socio  economic development. Like any other organizations ,it faces complains about service  delivery, it is normal for a human being not to get satisfaction no matter how good... Continue Reading

Following the promulgation of the new constitution of Kenya in 2010, several functions  previously done by the central government were devolved to the counties. County government of  Nakuru has various human resource functions that have been devolved from the central  government of Kenya; these include devolved recruitment and selection,... Continue Reading

Savings and Credit Cooperative Societies (SACCOs) play an essential role in economic  development as part of the financial system. In Kenya, 63% of population benefit from  SACCOs. SACCOs are vital instrument embraced by Kenyan Government towards  increasing financial inclusion especially now that financial transactions are tending towards a ... Continue Reading

The International Labour Organization estimates that, globally, about 2.2 million people  die annually from occupational accidents and diseases another 270 million suffer from  serious non-fatal injuries while 160 million fall ill for shorter or longer periods from  work-related causes. The estimated costs of occupational accidents and... Continue Reading

The large scale maize farming is often faces diverse risks that undermine the financial  viability of the farming venture. These risks include variability in prices occasioned by  changes in market factors, risks of pests, climate change, theft, low yield and poor seed  quality. These risks work to undermine the financial performance of the... Continue Reading

The transport and distribution of the petroleum products by Kenya Pipeline Company is key  in the social economic development of the country. Efficiency in the transport and  distribution of the petroleum products ensures that the right volumes of the products are  delivered, at the right price, and in a sustainable manner. This study sought to... Continue Reading

Service delivery is the main mandate of the public sector and efficiency is critical to  service delivery. However, the public sector has experienced several challenges in  service delivery provision that impact the quality, timeliness and costs of these  services. In the Directorate of Immigration and Registration of Persons ... Continue Reading

In achieving organizational excellence employers and employees need to work  together in order to achieve the bank’s overall strategic goals. This research sought to  determine the influence of Mckinsey’s 7s model on organizational excellence of  Development banks in Kenya particularly the PTA bank. The Mckinsey’s 7s includes  strategy,... Continue Reading

The ambulance services industry in the country is very competitive, and most of the  companies in the industry are facing service delivery challenges. This study analyzed the  association between relationship marketing and sustainable competitive advantage in  AMREF Flying Doctors, Nairobi. The specific objectives of the study included; ... Continue Reading

Business Process Re-engineering (BPR) has been widely adopted by private businesses and has been a focus of research since the 1990s and it is still one of the top five management concerns for Information Technology (IT) executives globally. However, the adoption of BPR in the public sector in general, and in the public sectors of developing... Continue Reading

In keeping with the advancement in technology, savings and credit cooperative societies have in the recent past undergone major technological leaps in the provision of banking services by adoption of mobile banking technology. This model of banking was particularly useful in providing efficiency and accessibility of banking services without the... Continue Reading

Philanthropic Corporate Social Responsibility (CSR) as a common business practice has only recently established a foothold in developing countries. Every business takes birth, survives and grows with the consent and co-operation with the society. The society provides inputs to the business and accepts its outputs. Naturally the business owes... Continue Reading

The role of financial service accessibility as a growth strategy at equity bank has received considerable attention in the last twenty five years showing effective connection. The specific objective therefore was to assess and determine how financial institutional factors, financial structure, collateral requirements, and awareness of funding... Continue Reading