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Risk based supervision (RBS) is a structured approach that concentrates on the identification of potential risks faced by firms and the assessment of the financial and operational factors in place to minimize and mitigate those risks. Risk Based Supervision aims at promoting transparency, providing early warning signals and encouraging the... Continue Reading

The main problem facing tax authorities in any jurisdiction lies in persuading all tax payers to comply with obligations put on them by any tax system. Tax is an important stream of revenue for government’s development projects and therefore all efforts must be made by governments to ensure that it is accurately and efficiently collected so as... Continue Reading

Since the 1990s, poverty reduction has taken priority at both national and international development levels. Within this framework, various initiatives have been taken. Microfinance has caught the attention of many Aid donors, Non-Governmental Organizations and Governments as an effective tool for poverty reduction. The successful use of... Continue Reading

Strategic planning is one of the most important determinants of organizational success since it influences the work performance. Effective strategic planning leads to success while, on the other hand, poor planning will occasion organizational failure. There are forty seven Counties in Kenya and Nyandarua County is one of them. Nyandarua County is... Continue Reading

There has been a great demand of Kenyan flowers which has put pressure on producers to meet the ever growing demand in Europe.Kenya has been faced with fierce competition from other flower exporting countries, namely Colombia, Ethiopia, and Israel. A number of flower firms in the country are trying to implement strategies that deliver competitive... Continue Reading

Football is an “industry” and clubs “businesses” characterized by competition for resources. The opportunities presented by expanding markets and the challenges of an environment characterized by increasing competition require that clubs successfully position themselves to build sustainable, competitive advantage. The main aim of the study... Continue Reading

This study analyses the relationship between corporate social responsibility and brand equity of Universities in Kenya. Many corporations seem to engage in socially responsible behavior as part of their normal business operations. The socially responsible activities include positive actions towards economic, social and environmental concerns of... Continue Reading

The hotel and tourism industry contributes a significant proportion of country employment and earnings in developing economies. In Kenya the hotel and Tourism sector contributes 14% of the Gross Domestic Product. Nakuru Town is one of the major tourist destinations in Kenya, however, security threats and decline in the number of tourists visiting... Continue Reading

The banking system plays a crucial role for any economy and any form of disruption in its functioning would have negative effects on the whole economy. It is therefore important to know the factors that influence the performance of the banking sector since identifying these determinants of bank performance is an important predictor of unstable... Continue Reading

The performance of small and medium enterprises (SMEs) is considered one of the driving forces for developing countries like Kenya, where the economy has benefitted greatly from the contribution of SMEs. The traditional mode of delivering products and services by SMEs to the consumers is through a single distribution channel and that is physical... Continue Reading

Semi-autonomous government agencies within the state department of energy are critical to the taxpayer and the government for efficiency in public service delivery. Diverse studies have examined the role of internal audit on the organizational performance but do not link internal audit to organizational performance within semiautonomous state... Continue Reading

With the advent of devolution in Kenya, it is possible that most of the conflict in the public sector organizations today stem from the restructuring of government. Many County governments are yet to resolve some teething problems on many fronts which threaten to impede their functions and slow down the devolution process considerably. Some of... Continue Reading

Balance Score Card (BSC) is multi-dimensional performance management able to measure both fiscal and non-fiscal indicators for the purposes of improving firms‟ performance. Balance Score Cardhas been used by firms to align their activities to strategic outcomes. The study assessed application of the Balance Score card Strategy on performance of... Continue Reading

Most organizational valuable information exists in the form of documents, be it correspondence, memos, policy documents, contractual agreements and reports. Crucial business processes are not only based on but also driven to a great extent by document flows. The purpose of this study was to determine how organizational, technological and human... Continue Reading

The widespread use of mobile phones, the various information access it provides to its users, and the vast presence and significant impact of mobile phone on users’ daily life make mobile phones important devices to study. The research focused on the determinants of choice of mobile phone brand among university students in Kenya. The specific... Continue Reading

The purpose of this study was to investigate the effects of micro-finance funding on the performance of small and medium enterprises within Nakuru town. More specifically, the study sought to analyze the effect of MFI’s cost of credit on the performance of SMEs, to determine the effect of non-repayment of MFI’s loans on the performance of SMEs... Continue Reading

Across the globe, studies have shown that the number of projects that are considered challenged or failed is significantly higher than those deemed successful. Further, in an ever intensively competitive market due to digital disruption, organizations are keen to implement projects successfully to avoid wastage of limited capital. The purpose of... Continue Reading

The purpose of this study was to examine generation Y motivators (work relation, work life balance and technology support) and how they affect their organizational commitment. The objectives guiding the study were; to assess the effect of workplace relationship on commitment of generation Y employees, to examine the effect of work life balance on... Continue Reading

Following the adoption of the new constitution by the Kenyan Government in the year 2010, the Judiciary undertook a transformation process which was necessitated by the demand by the people of Kenya though the constitution.  Kenya’s Judiciary has therefore embarked on massive transformation initiative which includes decentralization of power,... Continue Reading

Private healthcare system in Kenya have grown tremendously over the last two decades due to various reasons, among them lack of adequate and quality public healthcare services and introduction of user fees. This study therefore aimed at empirically examining the determinants that have influenced consumers’ choice for private health service... Continue Reading

    Islamic Banking is one of the rapidly developing areas of finance in Kenya and the world at large.  This study aimed to fill the gap in knowledge of the factors that enhance profitability of Islamic banking and especially in Gulf African bank. The objectives of the study were; to examine Shari’ah compliance as a factor influencing the... Continue Reading

This study sought to investigate determinants of delays in the payment of private health insurance claims in Kenya. The study was guided by the following research questions: What is the influence of internal industry practices on the payment of private health insurance claims processing in Kenya? What is the influence of systems... Continue Reading

Software as a service is a model that has recently been used to offer software systems in the world. The purpose of this research was to investigate the factors influencing implementation of ERP system as a SAAS among Small and Medium enterprises within the Manufacturing Industry in Nairobi County. Specifically, the study sought to... Continue Reading

The primary objective of the study was to examine the effects of customer experience management on customer churn in the Telco Industry in Kenya. The specific objectives were: to determine the effect of social environment on mitigation of customer churn in the Telco Industry, to examine the effects of service interface on mitigation of... Continue Reading

Past research has shown that even though excellent strategic plans have been written in  public secondary schools, few have been successfully implemented. Crafting the best  strategic plan is not the end in itself. Final results can only be realized once the plan has been successfully implemented. It is a lot easier to craft strategic plans than... Continue Reading