INTRODUCTION
The sections which follow examine the importance of good record keeping within the public sector and explore the need to manage information as a strategic resource. They outline the purpose of records and archives management; define the key terminology, theories, and principles underpinning records and archives care; and present a rationale for developing an integrated records management program. They review the legal and regulatory infrastructure for records and archives and conclude by outlining the key activities undertaken in records and archives management. A toolkit for assessing records management capacity can be found at: archives.worldbank.org.
CONTENTS
Introduction
Section 1 Recognizing Records as a Strategic Resource
Record Keeping and Accountability
The Collapse of Record Keeping Systems
Why Do Records Continue to Be Neglected? 9
Electronic Governance and Electronic Records 11
Section 2 Principles of Records and Archives Management
What Are Records?
Who Uses Records?
Principles of Records and Archives Care
Section 3 Developing a Strategic Approach for Managing Records
Records, Archives, and Information Management
Integrated Records and Archives Management
Key Stages in Developing an Integrated Records and
Archives Management Program
Section 4 Developing a Legal and Regulatory Infrastructure for
Records and Archives Management
Reviewing and Revising Records Legislation
Reviewing and Revising National Policies
Organizational Policies and Structures
Determining Resource Requirements
Developing a Strategic Plan
Supporting and Sustaining an Integrated Records and
Archives Management Program
Section 5 Key Activities in Records and Archives Management
Organizing and Controlling Records
Appraising and Disposing of Records
Providing Physical Protection for Records
Managing Records in Records Centers
Managing Archives
Section 6 Management of Public Sector Records Study Program
