ABSTRACT
The study examines communication among students secretaries in IMT. Although several factors were identifies. The study focused on the communication awareness as regard students secretaries in IMT.
The research problems were stated, this gave rise to research questions using questionnaires in a field were surveyed. Data collected were analyzed by simple percentages. It was generated to solve research problems and answer the questions.
Some recommendations were offered and these were intended to overcome some of the shortcoming of inadequate application systems, as tools to enhance greater communication skills among students secretaries in IMT.
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
TABLE OF CONTENT
CHAPTER ONE
INTRODUCTION
1.1 Background of the study
1.2 Statement of problem
1.3 Purpose of study
1.4 Delimitation and scope
1.5 Significance of study
1.6 Research questions
CHAPTER TWO
LITERATURE REVIEW
2.1 Origin of communication
2.2 Definition of communication
2.3 Process of communication
2.4 Types of communication
2.5 Flow of communication
2.6 The role of communication
2.7 How communication effects performance of secretaries during and after school.
2.8 Problems that effect communication among students (IMT) secretaries.
2.9 Approaches to effective communication
2.10 The secretary –definition and roles.
2.11 Difference between a secretary and a shorthand typist or a clerk
2.12 Duties / roles of a secretary.
