ABSTRACT
This study examined the socio – economic and technological system of modern business and how they affect the job of the modern days secretaries in selected business organization using Nigerian Telecommunication, Enugu (NITEL) as a case study.
The population of study consisted of 26 secretaries who made up the sample.
Questionnaire was the main instrument used. Simple percentage was used for the data analysis. The findings revealed that: secretaries in modern business organization are affected positively and negatively by the new socio-economic and technological system. The functions of the secretaries are both secretarial and administrative functions more challenging than the traditional roles previously performed.
The findings further revealed that most secretaries found at difficult to adopt to the new system. Absed on the findings, it was recommended that all these could be remedied if adequate training and motivation should be given to secretaries.
Also, students should be exposed to the use of modern office equipment and that a national body should be established to register and regulate the practice of secretaryship in the country.
TABLE OF CONTENTS
Title page
Approval sheet
Dedication
Abstract
Table of contents
List of Tables
CHAPTER ONE
1:0 Background Information
1:1 Statement of problems
1:2 Objectives of the study
1:3 Objectives of the study
1.4 Research Questions
1.5 Limitations
1.6 Delimitations/scope of the study
1.7 References
CHAPTER TWO
Literature Review
2.0 Background of the secretary
2.1 Functions of the secretary in Modern organization
2.2 Socio-Economic challenges
2.3 Technological challenges
2.4 References
CHAPTER THREE
3.0 Methodology
3.1 Design of study
3.2 Area of study
3.3 Population
3.4 Sample size
3.5 Instrument for Data collection
3.6 Validity of the instrument
3.7 Method of Data collection
3.8 Method of Data Analysis
CHAPTER FOUR
Presentation and Analysis of Data
Research Questions
Discussion of findings
References
CHAPTER FIVE
Summary of findings, conclusions and Recommendations of the Findings
Conclusions
Recommendations
Implication of the study
Appendix One
References
Appendix Two
Sample of Questionnaire
List of table
Table I
Table 2
Table 3
Table 4
