ABSTRACT Bingham University is a Faith based University, owned by ECWA (Evangelical Church Winning All). The University is said to have graduated five (5) sets of students since inception in 2006. In view of this development, there is a need for the University to adopt the principles of Total Quality Management. The problem of poor service quality... Continue Reading

                 ABSTRACT Bingham University is a Faith based University, owned by ECWA (Evangelical Church Winning All). The University is said to have graduated five (5) sets of students since inception in 2006. In view of this development, there is a need for the University to adopt the principles of Total Quality Management. The... Continue Reading

ABSTRACT Hotel industry business in the past evidence has shown that Total Quality Management programs have failed because the success factors were not in place. In order for hotel business to increase performance, the critical success factors of Total Quality Management should be implemented well. These factors appear to be compatible with... Continue Reading

TABLE OF CONTENT DECLARATION ............................................................................................................................. i APPROVAL .................... : ...... , ....................................................................................................... ii DEDICATION ....................... ::... Continue Reading

Abstract This study was about total quality management and organizational performance, a case study of Mukwano group of companies. The general objective of this study was to determine the effect of Total Quality Management practices on manufacturing industries with reference to Mukwano group of companies along with the following specific... Continue Reading

(A CASE STUDY OF PROFILE OF SELECTED ENTERPRISES IN DELTA STATE) CHAPTER ONE INTRODUCTION 1.1  BACKGROUND OF THE STUDY Management control system is currently being given serious consideration in both private and public organizations. The commitment of enterprise in achieving... Continue Reading

BACKGROUND TO THE STUDY Planning and control are put in place to keep organization on course towards profitability goals and achievement of its mission and to minimize surprise along the way. They enable management to deal with rapidly changing economic and competitive .environment, shifting customer demands and priorities and restructuring for... Continue Reading

Abstract This study was on the impact of inventory control systems on organizational performance with the case study of Century Bottling Company, Kampala. The objectives of the study were to; explore the various concepts and systems of inventory control, establish the relationship between inventory control and organizational performance, and... Continue Reading

CHAPTER ONE 1.0      INTRODUCTION The effective and efficient functioning of a productive system requires the regular demand and supply of inventory at the input transformation and output phases of the production process. Management is also seen as the effective and efficient utilization of resources for the achievement of organization... Continue Reading

ABSTRACT The purpose of this study was to ascertain the influence of organizational structure on organizational performance in University of Benin, Benin City, Edo State. The study made use of survey research design of lecturers in the University of Benin in Ugbowo Campus, Benin City, Edo... Continue Reading

1 CHAPTER ONE INTRODUCTION 1.1 Background to the Study Today’s business organizations are characterized by increasingly dynamic technological and communications networked environment, continuous challenges such as competition, development, general instability, mergers and reengineering of work processes. These forces challenge organizations to... Continue Reading

ABSTRACT This study investigated the effect conflict management on organizational performance in organizations taking Action Aid Uganda as the study case. This study was inspired by the lower rates of organizational performances due to high levels of organizational conflicts especially amongst employees. The study employed a study case design to... Continue Reading

 1   CHAPTER ONE INTRODUCTION   1.1  Background to the Study Today’s  business  organizations  are  characterized  by  increasingly  dynamic technological and communications networked environment, continuous challenges such as  competition,  development,  general  instability,  mergers  and  reengineering  of  work... Continue Reading

Total Quality Management has advanced as an area of great interest to both researchers and practitioners. On a quarterly basis, the Government Press of Kenya, which is the largest of the four public printing firms in Kenya in this study, outputs an average of 10 million units of information products against a target of 12 million units. The top... Continue Reading

The aim of every hotel is to deliver quality service that matches customers’ expectations in any  service encounter at the same time remaining profitable. The hotel industry in Kenya is faced with  competition emanating from a competitive market described by globalization, changing, and  soaring consumer demand for quality services, emerging... Continue Reading

CHAPTER ONE INTRODUCTION 1.1   Background of the Study The importance of quality education in nation building can the important of quality education in nation building can not be over emphasized. There have been several calls on the educational managers on how to make the educational system to be more vibrant in the quality of its products... Continue Reading

CHAPTER ONE INTRODUCTION Background of the study          Education is a universal phenomenon which allows all human societies to develop to prerequisite knowledge, experience and skills for their preservation and growth. It is a tool for imparting knowledge, a process by which an individual acquire the physical, social, intellectual and... Continue Reading

CHAPTER ONE INTRODUCTION 1.1      BACKGROUND OF THE STUDY Product quality and price constitute vital factors that consumers consider in the choice of product. Unfortunately however, the qualities of products continue to decline due to a number of factors. First and... Continue Reading

ABSTRACT; As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT This research work on the impact of quality control techniques on profitability in manufacturing organizations strives to assess the role of quality control in enhancing the profitability of manufacturing organizations. The study argues that the ultimate aim of any manufacturing company is the production of quality goods and services for... Continue Reading