ANALYSIS OF REVERSE LOGISTICS IN E-COMMERCE

  • Type: Project
  • Department: Purchasing and Supply
  • Project ID: PAS0297
  • Access Fee: ₦5,000 ($14)
  • Pages: 12 Pages
  • Format: Microsoft Word
  • Views: 176
  • Report This work

For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

Moving goods from their point of origin towards their final destination represents forward logistics while reverse logistics is the movement of products or materials in the opposite direction. Against this background, this paper examined and analyzed the various reasons for products return from the point of consumption to the point of sale, various sources of buyers/ service provider conflicts and the acceptable return policies of service providers by buyers in the e-commerce environment. The study used both primary and secondary data. The primary data was collected using structured questionnaires to obtained information from e-buyers about various reasons for returning already bought products, their level of satisfaction etc. The secondary data was obtained from a third party courier and logistics company to provide insight on the various categories of selected e-commerce service providers products that had the highest level of returns, also on the extent of adoption of and barriers to reverse logistics. Results showed that customers have not been fully satisfied with the level of adoption of reverse logistics in e-commerce. Also, it showed that Effective reverse logistics in e-commerce environment could enhance product improvements and efficient delivery of products to customers. It was therefore recommended that service providers put in place an efficient and effective reverse logistics operation in order to conform to customer’s requirement, also to gain competitive advantage in the electronic commerce environment.

Keywords: Reverse Logistics  (RL), E-commerce, Returns, E-buyer, E-retailer

ANALYSIS OF REVERSE LOGISTICS IN E-COMMERCE
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

Share This
  • Type: Project
  • Department: Purchasing and Supply
  • Project ID: PAS0297
  • Access Fee: ₦5,000 ($14)
  • Pages: 12 Pages
  • Format: Microsoft Word
  • Views: 176
Payment Instruction
Bank payment for Nigerians, Make a payment of ₦ 5,000 to

Bank GTBANK
gtbank
Account Name Obiaks Business Venture
Account Number 0211074565

Bitcoin: Make a payment of 0.0005 to

Bitcoin(Btc)

btc wallet
Copy to clipboard Copy text

500
Leave a comment...

    Details

    Type Project
    Department Purchasing and Supply
    Project ID PAS0297
    Fee ₦5,000 ($14)
    No of Pages 12 Pages
    Format Microsoft Word

    Related Works

    Moving goods from their point of origin towards their final destination represents forward logistics while reverse logistics is the movement of products or materials in the opposite direction. Against this background, this paper examined and analyzed the various reasons for products return from the point of consumption to the point of sale,... Continue Reading
    Moving goods from their point of origin towards their final destination represents forward logistics while reverse logistics is the movement of products or materials in the opposite direction. Against this background, this paper examined and analyzed the various reasons for products return from the point of consumption to the point of sale,... Continue Reading
    TABLE OF CONTENTS DECLARATION APROVAL I DEDICATION iii ACKNOWLEGEMENT iv TABLE OF CONTENTS v LIST OF TABLES viii ABSTRACT ix CHAPTER ONE 1 INTRODUCTION 1 1.0 Introduction 1 .1 Background ofthe Study 1 1.2 Statement ofthe Problem 3 1.3 Purpose of the Study 3 1.4 Objectives of the Study 3 1 .5 Research Questions 3 1.6 Scope of the Study 3 1.6.1... Continue Reading
    ABSTRACT The aim of the study is to develop a logistics performance model incorporating logistics performance as the focal construct with logistics planning strategy as antecedent and organizational performance, both marketing and financial, as consequences. The author proffers that logistics planning processes are dynamic capabilities because of... Continue Reading
    ABSTRACT  This study presents an extended technology acceptance model that integrates innovation diffusion theory to investigate what determine user mobile commerce acceptance. This paper models the factors relationships such as perceived usefulness, perceived ease of use, personal innovativeness, subjective norms, behavioral control and... Continue Reading
    ABSTRACT This study presents an extended technology acceptance model that integrates innovation diffusion theory to investigate what determine user mobile commerce acceptance. This paper models the factors relationships such as perceived usefulness, perceived ease of use, personal innovativeness, subjective norms, behavioral control and intention... Continue Reading
    TABLE OF CONTENT Chapter One            Introduction 1.1         Background of the study 1.2         Statement of the problem 1.3         Purpose of the study 1.4         Significance of study 1.5         Research questions 1.6         Scope of study 1.7         Limitation of... Continue Reading
    TABLE OF CONTENT PAGES Title – – – – – – – – – – – i Approval Page – – – – – – – – – ii Certification – – – – – – – – – – iii Dedication – – – – – – – – – – iv Acknowledgement – – – – – – – – v Abstract – – – – – – – – – – vi Table... Continue Reading
    (A STUDY OF DIVERSAY SOLUTION LIMITED) CHAPTER ONE INTRODUCTION 1.1    BACKGROUND OF THE STUDY Logistics management involves the movement of both raw materials and finished goods from the point of production to the purchase. The raw materials and finish goods are both kept in... Continue Reading
    Abstract This study is on evaluation of the inland transportation and its effect on logistics in Nigeria. The total population for the study is 200 staff of ministry of transportation, Lagos state. The researcher used questionnaires as the instrument for the data... Continue Reading
    Call Us
    whatsappWhatsApp Us