TABLE OF CONTENTS
APPROVAL
DECLARATION .
II
DEDICATION
ACKNOWLEDGEMENT iv
TABLE OF CONTENTS v
LIST OF TABLES vii
LIST OF ABBREVIATIONS viii
ABSTRACT ix
CHAPTER ONE
INTRODUCTION 1
1.0 Introduction
.1 Background to the study I
1.1.1 Historical Background I
.1 .2 Theoretical perspective 2
1.1.3 Conceptual perspective 2
.1 .4 Contextual perspective 3
1.2 Statement of the problem 3
I .3 Purpose of the study 4
1.4 Objectives of the study 4
1 .5 Research questions 4
1 .6 Research hypothesis 4
1.7 Scope of the Study 5
1.7.1 Geographical Scope 5
I .7.2 Content Scope 5
1.7.3 Time Scope 5
1.8 Significance of the study 5
1 .9 Operational Definitions of key terms 6
CHAPTER TWO 7
LITERATURE REVIEW 7
2.0 Introduction 7
2.1 Theoretical Review 7
2.2 Conceptual framework 8
2.3 Related literature 8
2.3.1 Level of e-procurement 8
2.3.1.1 E-sourcing 8
2.3.1.2 E-tendering 10
2.3.1.3 E-contracting 11
2.3.2 Procurement performance 13
2.3.3 Relationship between e-procurement and procurement performance 15
2.4 Research gaps 16
CHAPTERTHREE 18
METHODOLOGY 18
V
3.0 IntrodLIctiO1~ . 18
3.1 Research Design 18
3.2 Study Population 18
3.3 Sample Size 18
3.4 Sampling techniques 19
3.5 Data Collection instruments 20
3.5.1 Questionnaire 20
3.5.2 Interview guide 20
3.6 Validity and Reliability of the Instruments 20
3.6.1 Validity of Instrument 20
3.6.2 Reliability of Instrument 21
3.7 Data Analysis 21
3.8 Ethical considerations 21
3.9 Limitations of the study 22
CHAPTER FOUR 23
DATA PRESENTATION, ANALYSIS AND INTERPRETATION 23
4.0 Introduction 23
4.1 Demographic characteristics of the respondents 23
4.2 Electronic procurement 24
4.4 Objective three; Relationship between e-procurement and procurement percormance in
National Information Technology Authority-Uganda 28
CHAPTER FIVE 30
DISCUSSIONS, CONLUSIONS AND RECOMMENDATIONS 30
5.0 Introduction 30
5. 1 Discussions 30
5.1.1 Objective one; level of c-procurement 30
5.1.2 Objective two: level of procurement performance 31
5.1 .3 Objective three; relationship between c-procurement and procurement performance..3 I
5.2 Conclusions 32
5.2.1 Objective one; level of electronic procurement 32
5.2.2 Objective two; level of procurement performance 32
5.2.3 Objective three 32
5.3Recommendation 33
5.4 Areas for further research 33
REFERENCES 34
APPENDIX A 36
INTERVIEW GUIDE 36
QUESTIONNAIRE TO RESPONDENTS 36
SECTION C: QUESTIONNAIRE TO DETERMINE PROCUREMENT
PERFORMANCE 38
ABSTRACT The study sought to assess the impact of c-procurement on procurement performance in National Information Technology Authority Uganda. It was guided by three specific objectives that included (i) to examine the level of c-procurement in National Information Technology Authority Uganda, (ii) to establish the level of procurement performance in National Information Technology Authority Uganda, and (iii) to assess the relationship between c-procurement and procurement performance in National Information Technology Authority Uganda. This research employed cross-sectional, survey and descriptive research design to describe the variables and the questionnaire and interview guide were used as the research instruments, it used a population of 1 50 and a sample size of 109 respondents. Descriptive statistics were used in this study included frequencies, means and regression analysis on variables. The findings connoted the following: The findings indicated that level of electronic procurement in National Information Technology Authority Uganda was rated satisfactory, therefore this implies that that electronic procurement significantly affects procurement performance, the level of procurement performance was rated high in National Information Technology Authority Uganda, and finally electronic procurement has a significant correlation on procurement performance in National Information Technology Authority-Uganda, this was so because electronic procurement had a significant relationship on procurement performance. The conclusions were that; National Information Technology Authority Uganda use c-procurement for contracts to achieve benefits such as increased efficiency and cost savings (faster and cheaper) in government procurement and improved transparency (to reduce corruption) in procurement services, the operation procurement outcomes in National Information Technology Authority Uganda have always demonstrated high levels of improved performance in lead times. cost labor productivity and capacity and lastly procurement performance can be improved once c-procurement such as c-sourcing, e tendering and c-contracting are effective
