CONFLICTS MANAGEMENT AND PERFORMANCE OF EMPLOYEES IN SOROTI DISTRICT (SOROTI MUNICIPALITY)

  • Type: Project
  • Department: Public Administration
  • Project ID: PUB0925
  • Access Fee: ₦5,000 ($14)
  • Pages: 51 Pages
  • Format: Microsoft Word
  • Views: 204
  • Report This work

For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

TABLE OF CONTENTS

DECLARATION ............................................................................................................................. i

APPROVAL ................................................................................................................................... ii

DEDICATION ............................................................................................................................... iii

ACKNOWLEDGEMENT ............................................................................................................. iv

ABSTRACT .................................................................................................................................... v

CHAPTER ONE ............................................................................................................................. I

INTRODUCTION .......................................................................................................................... I

1.0 Introduction ........................................................................................................................... I

I. I Background to the Study ....................................................................................................... I

l .2 Problem statement.. ............................................................................................................... 3

1.3 Purpose of the study .............................................................................................................. 3

1.4 Research Objectives .............................................................................................................. 3

l .5 Research questions ................................................................................................................ 4

l .6 Scope of the study ................................................................................................................. 4

1.6.1 Subject scope ..................................................................................................................... 4

1.6.2 Geographical scope ............................................................................................................ 4

1.6.3 Time scope ......................................................................................................................... 4

1.7 Significance of the study ....................................................................................................... 4

l .8 Conceptual Frame Work ....................................................................................................... 5

CHAPTER TWO ............................................................................................................................ 6

LITERATURE REVIEW ............................................................................................................... 6

2.0 Introduction ........................................................................................................................... 6

2.1 Causes of organizational conflicts ........................................................................................ 6

2.2 Effect of conflict management on employee performance ................................................. I 0

2.3 Mechanisms that can be adopted to control organization conflicts for social service

delivery ..................................................................................................................................... l 4

CHAPTER THREE ...................................................................................................................... l 6

METHODOLOGY ....................................................................................................................... 16

3.0 Introduction ......................................................................................................................... 16

3.1 Research Design .................................................................................................................. I 6

3 .2 Target population ................................................................................................................ 16

3.2. l Sample size ...................................................................................................................... 16

3.2.2 Sampling procedure ......................................................................................................... 17

VI

3.3 Sources of data .................................................................................................................... 17

3.3.1 Primary data ..................................................................................................................... 17

3.3.2 Secondary Data ................................................................................................................ 17

3.4 Research instruments .......................................................................................................... 18

3.4.1 Questionnaire method ...................................................................................................... 18

3.5 Quality control (Validity and reliability of Data) ............................................................... 18

3.6 Data processing and analysis .............................................................................................. 18

3.7 Ethical consideration ........................................................................................................... 19

3.8 Limitations of the study ...................................................................................................... 19

CHAPTER FOUR ......................................................................................................................... 20

PRESENTATION, INTERPRETATION AND ANALYSIS or FINDINGS ............................. 20

4.0 Introduction ......................................................................................................................... 20

4.1 Demographic Characteristics .............................................................................................. 20

4.1.1 Gender of respondents ..................................................................................................... 20

4.1.2 Age of respondents .......................................................................................................... 21

4.1.3 Academic qualification .................................................................................................... 22

4.1.4 Period the respondents work ............................................................................................ 23

4.2 Causes of organizational conflicts ...................................................................................... 24

4.2.1 Whether there are employees in Soroti Municipality experience conflicts ..................... 24

4.2.2 Causes of organizational conflicts in Soroti Municipality ............................................... 25

4.3 Effect of conflicts management on employee performance in Soroti Municipality ........... 27

4.4 Strategics that can be adopted for improving conflict management for employee

performance .............................................................................................................................. 29

CHAPTER FIVE .......................................................................................................................... 32

5.0 Introduction ............................................................................................................................. 32

5.1 Summary of findings ............................................................................................................... 32

5.2 Conclusions ............................................................................................................................. 34

5.3 Recommendations ................................................................................................................... 34

5.4. Areas for further research ...................................................................................................... 35

REFERENCES ............................................................................................................................. 36

APPENDICES .............................................................................................................................. 38

Appendix I: Research Instrument, Questionnaire ........................................................................ 38

Appendix II: Research Time Frame ............................................................................................. 42

Appendix Ill : Research Budget ................................................................................................... 43

ABSTRACT

The conclusion was drawn from the research findings as guided by the research objectives and questions. The main objective of the research was to examine the Impact of conflict management on employee performance. Study on the second objective on the effect of conflicts management on employee performance in Soroti Municipality. The study was conducted in Soroti municipality from the employees using questionnaires were the data was collected from the respondents who were 50; the data was collected from the respondents using closed ended questionnaires. The study findings based on the results, the study conclude that the stale of conflict in Soroti Municipality has many factors associated with the conflicts in Soroti Municipality. The study reveal that solving quality problems, reduced deadlines or delays, increase customer satisfaction, increase motivation of employees, improving efficiency and improves in resource allocation. The study conclude that regarding the measures for improving employee performance, there is need for values to be developed that can generate the performance and increase organization efficiency at all times. The study recommends that efforts be geared towards making policies at institution level to enable the provision of better services to the clients. Soroti Municipality should emphasize on Win-Win Negotiation in order to have the problems between workers and employers solved without conflicts. The organizations should help team members overcome this cause of conflict by making sure that they have everything they need to do their jobs well. Organizations should teach them how lo prioritize their time and resources, as well as how to negotiate with one another to prevent every type of conflict. Negotiations help to reveal out any dissatisfaction without conflicting. On the second objective, the government should set clear policies that show the lirnits of employers and those of employees. The Participants and practitioners in conflict resolution and management should be given training in a range of skills. The training should include experiential and collaborative learning and the developrnent of interpersonal skills. This will help to identify the right group and solve the problem arnicably without conflicting. On the third objective, the organizations should also avail services to its ernployees such as good working environrnent, health facilities, fair rernunerations and this will reduce on conflicts. This is because conflicts results from dissatisfaction of workers due to poor services and improvernent increases workers enthusiasm to concentrate on their jobs and thus reducing workplace conflicts. Ernployees should be taught the means through which their grievances can be expressed other than conflicts.

CONFLICTS MANAGEMENT AND PERFORMANCE OF EMPLOYEES IN SOROTI DISTRICT (SOROTI MUNICIPALITY)
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

Share This
  • Type: Project
  • Department: Public Administration
  • Project ID: PUB0925
  • Access Fee: ₦5,000 ($14)
  • Pages: 51 Pages
  • Format: Microsoft Word
  • Views: 204
Payment Instruction
Bank payment for Nigerians, Make a payment of ₦ 5,000 to

Bank GTBANK
gtbank
Account Name Obiaks Business Venture
Account Number 0211074565

Bitcoin: Make a payment of 0.0005 to

Bitcoin(Btc)

btc wallet
Copy to clipboard Copy text

500
Leave a comment...

    Details

    Type Project
    Department Public Administration
    Project ID PUB0925
    Fee ₦5,000 ($14)
    No of Pages 51 Pages
    Format Microsoft Word

    Related Works

    TABLE OF CONTENTS DECLARATION ............................................................................................................................. i APPROVAL ................................................................................................................................... ii DEDICATION... Continue Reading
    TABLE OF CONTENT DECLARATION APPROVAL ii DEDICATION ACKNOWLEDGEMENT TABLE OF CONTENT LIST OF TABLES ABSTRACT CHAPTER ONE 1 1.1 Background of the study 1 1.2 Statement of the problem 3 1.3 Purpose of the study 4 1.4 Objectives of the study 4 1.5 Research Questions 4 1.6 Scope of the study 5 1.7 Significance of the study CHAPTER TWO 6 LITERATURE... Continue Reading
    TABLE OF CONTENTS DECLARATION I APPROVAL II DEDICATION III ACKNOWLEDGEMENT IV ACRONYMS V TABLE OF CONTEN TS VI ABSTRACT XI CHAPTER ONE 1 INTRODUCTION 1 1 .0 INTRODUCTION 1.1 BACKGROUND OF THE STUDY 1 .1 .1 HISTORICAL PERSPECTIVE 1 1.2 THEORETICAL PERSPECTIVES 4 1.3 STATEMENT OF THE PROBLEM 4 1.4 GENERAL OBJECTIVES 5 1 .5 SPECIFIC OI3JECTIVES 5 1.6... Continue Reading
    ABSTRACT With the introduction of secondary schools since 1925, teachers have been experiencing a problem of absenteeism of students both public secondary schools and those being opened by different people(private secondary schools) secondary holds a unique importance in people’s lives and it plays significant role in social and cultural life of... Continue Reading
    ABSTRACT This project examines the use of GIS in creating an agro-climatic zone map. The map recognizes that the major aspects of climate that affect plant growth are moisture availability and temperature. The agro-climatic zones are therefore specific combinations of moisture availability zones and temperature zones. The project was undertaken... Continue Reading
    ABSTRACT This project examines the use of GIS in creating an agro-climatic zone map. The map recognizes that the major aspects of climate that affect plant growth are moisture availability and temperature. The agro-climatic zones are therefore specific combinations of moisture availability zones and temperature zones. The project was undertaken... Continue Reading
    ABSTRACT  This study was carried to investigate the effects of poor water supply to the community of Kamuda Sub-County, Soroti District, Eastern Uganda. Data was collected through the use of questionnaires accompanied by observation and questionnaires. The study involved a sample of 50 respondents; these were all involved in different activities... Continue Reading
    ABSTRACT This study aimed at establishing the social-economic status and school dropouts of girls in secondary education. The study was conducted from five selected secondary schools in Arapai Sub County in Soroti district. The study adopted a descriptive survey research design on which both qualitative and quantitative methods were used. The... Continue Reading
    TABLE OF CONTENT DECLARATION APPROVAL ii DEDICATION ACKNOWLEDGEMENT iv LIST OF ABRREVIATIONS v TABLE OF CONTENT S vi ABSTRACT x CHAPTER ONE 1 1.0 Introduction I 1.1 Baclcground to the Study 1 .21-listorical Background 1.2.1 Global Perspective on the Misuse of Public Funds 1 1 .2.2Continental/Africa Perspective on Misuse of Public Funds 3 1.2.3... Continue Reading
    TABLE OF CONTENTS DECLARATION APPROVAL DEDICATION iii ACKNOWLEDGEMENT iv LIST OF ACRONYMS v TABLE OF CONTENTS vi LIST OF TABLES x CHAPTER ONE: INTRODUCTION 1 1 .0 Introduction I .1 Background to the Study .1 .1 Historical Perspective 1.1 .2 Theoretical Perspective 2 1 .1 .3 Conceptual Perspective 2 1.1.4 Contextual Perspective 3 1.2 Statement of... Continue Reading
    Call Us
    whatsappWhatsApp Us