ASSESSMENT OF THE ROLE OF PLANNING IN SERVICE DELIVERY IN TORORO MUNICIPAL COUNCIL

Table of Contents

DECLARATION

APPROVAL

DEDICATION

ACKNOWLEDGEMENT

ABSTRACT

CHAPTER ONE 1

INTRODUCTION 1

1.0. Introduction I

1.1. Background to the study 1

1.2. Statement of the problem 1

1.3. Purpose of study 2

1.4. Specific Objectives 2

1.4. Research Questions 2

1.5. Scope of the study 2

1.5.1. Geographical scope 2

1.5.2. Content scope 3

1.5.3. The Scope 3

1.6. Significance of the study 3

CHAPTER TWO 4

LITERATURE REVIEW 4

2.0. Introduction 4

2.1. Role of planning on resource use and management 4

2.2. Effectiveness of planning role in Service delivery in Tororo Municipal Council 8

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CHAPTER THREE .10

METHODOLOGY 19

3.0. Introduction 19

3.1. Study Area 19

3.2. Research Design 19

3.3. Sample size determination 19

3.4. Study Population 19

3.5. Sampling techniques 20

3.6. Data collection instruments 20

3.7. Self-Administered Questionnaire 20

3.8. Interview Guide 20

3.9. Validity and Reliability of instruments 21

3.10. Research procedure 21

CHAPTER FOUR 22

DATA ANALYSIS AND PRESENTATION OF RESULTS 22

4.0. Introduction 22

4.1. The category of respondents that took part in the study 22

4.2, The current budget allocation of municipal planning department 23

4.3. How adequate budget allocation is to the planning process of Tororo Municipal council. ... 24

4.4. How planning has facilitated service delivery in Tororo municipal Council 25

4.5. How proper planning facilitates effective service delivery in Tororo Municipal council 27

CHAPTER FIVE 29

DISCUSIONS, CONCLUSION AND RECOMMENDATIONS 29

5.0. Introduction 29

5.1. Discussion’ 29

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5.2. R