According to the research made concerning the relationship between a worker’s life and his job, stress is assuming as number one killer disease in the modern world. The aim of this work was to find out the effect of stress on secretaries job performance, what factors caused this stress and how their effects were manifested and could be controlled.
To do this, literature review relating to the effect of stress on workers especially the secretary worker, was conducted. A questionnaire was drawn up with which data were collected. This was also supplemented by face-to-face interviews with secretaries and observation.
The researcher from data analysis find out that secretaries under-face a lot of stressing situations in the process of carrying out their duties but some were more annihilating in the effect than others. Three important stressors were indentified, they were:
1. Lack of adequate and important working materials and resources
2. Work overload.
3. Strenuous human relation in the workplace.
Recommendation were however made that adequate equipments should be provided for the secretaries and stress management programme should as well be introduced as this will help to examine stress and problem secretaries are passing through.
1.1 BACKGROUND OF THE STUDY
The secretary works in a dynamic environment which is full of conflicting situations and decision so much that no two working days are exactly the same. These conflicting decisions and instructions took all the time and day and demand quick attention, but the irony of it is that the time to perform these function is limited and does not increase rather, it seems to diminish and with this apparent shortage of time, comes “stress”.
Stress is defined as physiological responses that occur when an organism fails to respond appropriately o emotional or physical threats. It can also be a tension or a situation or factor that can cause stress. Occupational stress can occur when there is a discrepancy between the demands of the environment or workplace and an individual’s ability to carry out these demands.
Evelyn (1990) stated that it should by now have emerged very clearly that the secretary will need her basic skills, her knowledge and her ability to apply these to her work situation, whether she works for a large or small organization.
Investigation of the low carbon steel bends into different angles with dimension 50 mm X 20 mm and then plated in Nickel bath at 3V for 25 minutes subjected to NaCl and H2SO4 corrosive environment. This research investigated the corrosion resistance of nickel- plated and un-plated low carbon steel and in a corrosive environment of H2SO4 and NaCl... Continue Reading
Abstract This study is on effect of stress on workers performance. The total population for the study is 200 staff of first bank osogbo, Lagos state. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133... Continue Reading
AIM AND OBJECTIVES OF THE STUDY The overall objective of the study is to examine the effect of work stress on employee’s performance. Specifically, other relevant objectives will include the followings; (i) To examine whether or not organizational climate contribute to work stress. (ii) To find out the effect of job characteristics and personal... Continue Reading
CHAPTER ONE INTRODUCTION 1.0 BACKGROUND OF THE STUDY Job life is one of the important parts of our daily lives which cause a great deal of stress. Due to the competitive nature of the job environment, most of the people in the world arc spending their time for job related work purposes resulting in ignoring the stress or influencing... Continue Reading
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY The work place of the 21st century is a fast placed, dynamic, highly stimulating environment which brings a large number of benefits and opportunities to those who work within it. The ever changing demands of the working world can increase levels of stress, especially for those who are... Continue Reading
(A STUDY OF UNION BANK NIGERIA PLC, ENUGU MAIN OFFICE) ABSTRACT This research work assessed the Effect of Job Stress on the Performance of Bankers in Union Bank Nigeria Plc, Enugu Main Office. The objectives of the study included to: Find out the effect of work... Continue Reading
ABSTRACT This research tends to examine the effect of business stress on the performance of small scale enterprenuer with scope covering One hundred business owners across Lagos State. A survey design was employed, with the use of simple random sampling technique one hundred business owners were sampled in Lagos state. Data were gathered with the... Continue Reading
(A STUDY OF SELECTED BUSINESSES IN LAGOS STATE) ABSTRACT This research tends to examine the effect of business stress on the performance of small scale enterprenuer with scope covering One hundred business owners across Lagos State. A survey design was employed, with the use... Continue Reading
CRITICAL STUDY OF THE EFFECT OF JOB STRESS ON THE PERFORMANCE WORKERS IN THE BANKING INDUSTRIES CHAPTER ONE INTRODUCTION 1.1 BACKGROUND STUDY The workplace of the 21st century is a fast-paced, dynamic, highly stimulating environment which brings a large number of benefits and opportunities to those who work within it.... Continue Reading
CHAPTER ONE 1.0 INTRODUCTION A well-defined job will make the job interesting and satisfying for the employee. The result is increased performance and productivity. If a job fails to appear compelling or interesting and leads to employee dissatisfaction, it means the job has to be redesigned based upon the feedback from the... Continue Reading