Project Topic on CAUSES OF CONFLICT BETWEEN SECRETARIES AND BOSSES IN ANAMBRA STATE OWNED ESTABLISHMENT (ALCOHOL COMPANY AWKA)

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  • Department: Office Technology Management
  • Project ID: OTM0185
  • Access Fee: ₦3,000 ($20)
  • Pages: 59 Pages
  • Format: Microsoft Word
  • Views: 112
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ABSTRACT
The major purpose of this research is to find out the causes of conflict between Secretaries and Bosses in Anambra State owned Establishments. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structured questionnaire was developed validated and tested for its reliability. The percentage method was used in the calculation. The major findings of the study were:
1. That secretaries have more area of conflict with their bosses than areas of mutual friendship.
2. The consequences of such conflicts affect the progress of the establishment concerned.
3. That if the possible strategies or procedures suggested can be adopted by the secretaries the conflict can be remedial.
It is concluded that it is important for the secretaries to have a good working relationship with their bosses to stop the conflicts and achieve the goals of the establishment, and bosses should provide or create a room for negotiation between them and their secretaries.  


TABLE OF CONTENTS
Title pagei
Approval pageii
Certification     iii         
Dedicationiv
Acknowledgement v
Table of Contents vii
Abstract  x

CHAPTER ONE                                                 
INTRODUCTION
Background of Study 1
Statement of the problem                 4
Purpose of the study 5
Significance of the study                  5
Research Questions                            
Delimitations of the study7

CHAPTER TWO
LITERATURE REVIEW                          
Meaning of a secretary 10
Qualities of a secretary 14
Functions and categories of secretary 19
Types and characteristics of conflicts 23
Summary of literature review 32

CHAPTER THREE
RESEARCH METHODOLOGY              
Design of the study34
Area of the study34 
Population of the study35
Sample of the study36
Instrument used for data collection 36
Distribution and retrieval of the instrument 37
Method of data collection38

CHAPTER FOUR
PRESENTATION AND ANALYSIS OF DATA  
CHAPTER FIVE                                                  
SUMMARY, CONCLUSION AND RECOMMENDATION                                   
Summary of findings 44
Conclusion 45
Recommendations  45
Limitations of the study47
Suggestions for further studies        48
References                                             49
Appendix A50
Appendix B51

CAUSES OF CONFLICT BETWEEN SECRETARIES AND BOSSES IN ANAMBRA STATE OWNED ESTABLISHMENT (ALCOHOL COMPANY AWKA)
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

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  • Type: Project
  • Department: Office Technology Management
  • Project ID: OTM0185
  • Access Fee: ₦3,000 ($20)
  • Pages: 59 Pages
  • Format: Microsoft Word
  • Views: 112
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    Details

    Type Project
    Department Office Technology Management
    Project ID OTM0185
    Fee ₦3,000 ($20)
    No of Pages 59 Pages
    Format Microsoft Word

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