A STUDY OF THE PERCEPTION OF MARITIME SERVICES IN NIGERIA

  • Type: Project
  • Department: Maritime and Transport
  • Project ID: MAT0005
  • Access Fee: ₦5,000 ($14)
  • Pages: 65 Pages
  • Format: Microsoft Word
  • Views: 828
  • Report This work

For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

This survey focuses on the Perception of Maritime Services in Nigeria.  Relevant literatures in the Nigerian Maritime Industry and Port Service quality were reviewed to give relevance to the study.  The findings of this survey reveal that services offered at Warri Port had favourable influence on actual perceptions of quality of service and that the study reveals that there is a very strong relationship between the core and relational dimensions of service quality and satisfaction. The study also reveals that port managers should focus on those dimensions where customers perceive receiving a different service than expected and that managers should be in regular contact with employees to access their service experiences.


The survey shows how using Service Quality and customer satisfaction index to identify important attribute of Maritime Services and port service quality that can be used as an early warning system for port, therefore, being an important tool for port managers.

A STUDY OF THE PERCEPTION OF MARITIME SERVICES IN NIGERIA
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

Share This
  • Type: Project
  • Department: Maritime and Transport
  • Project ID: MAT0005
  • Access Fee: ₦5,000 ($14)
  • Pages: 65 Pages
  • Format: Microsoft Word
  • Views: 828
Payment Instruction
Bank payment for Nigerians, Make a payment of ₦ 5,000 to

Bank GTBANK
gtbank
Account Name Obiaks Business Venture
Account Number 0211074565

Bitcoin: Make a payment of 0.0005 to

Bitcoin(Btc)

btc wallet
Copy to clipboard Copy text

500
Leave a comment...

    Details

    Type Project
    Department Maritime and Transport
    Project ID MAT0005
    Fee ₦5,000 ($14)
    No of Pages 65 Pages
    Format Microsoft Word

    Related Works

    ABSTRACT Information Communication Technology (ICT) refers to several forms of information exchange between two or more devices like computers, mobile PDAs and hi-tech devices through which any of the several methods of interconnection, principally through the Internet can be initiated to perform a defined task. These technologies provide speedy,... Continue Reading
    ABSTRACT Information Communication Technology (ICT) refers to several forms of information exchange between two or more devices like computers, mobile PDAs and hi-tech devices through which any of the several methods of interconnection, principally through the Internet can be initiated to perform a defined task. These technologies provide speedy,... Continue Reading
    ABSTRACT    The Nigerian Maritime Administration and Safety Agency is a maritime  regulatory agency and concerns with enormous responsibilities such as  promoting indigenous shipping lines, shipping development, pollution control,  ensuring adherence with IMO and ILO conventions among others,  So based on the above functions, the research... Continue Reading
    ABSTRACT This study was embarked upon to examine customers’ perceptions of ATM services in Benin City. The purpose of the study is to ascertain customers’ rating as regards to their level of satisfaction with ATM service quality. In order to obtain necessary information for this study, both primary and secondary data were used. Primary data... Continue Reading
    Abstract Despite the relative availability of modern medical services in Nigerian urban cities, orthopaedic patients have continued to patronize Traditional orthopaedic practitioners (TOP) even in the midst of low recognition. This study focused on the persistent utilization of traditional orthopaedic services (TOS) by patients in Ilorin. Health... Continue Reading
    Abstract Despite the relative availability of modern medical services in Nigerian urban cities, orthopaedic patients have continued to patronize Traditional orthopaedic practitioners (TOP) even in the midst of low recognition. This study focused on the persistent utilization of traditional orthopaedic services (TOS) by patients in Ilorin. Health... Continue Reading
    ABSTRACT The study seeks to empirically analyze the impact of Foreign Direct Investment on sectoral performance in the Nigeria economy, using maritime sector as a case of study. The data for the research study was extracted from CBN statistically bulletin volume 25, 2018 edition. The methodology is ordinary least square were foreign direct... Continue Reading
    ABSTRACT There has been a proliferation in the activities of crude oil exploration across the globe as a result of increase in high risk of oil spillage and the accompanying environmental hazards. In Nigeria, this has been the order of the day since the initiation of the first petroleum industry in country’s Niger delta region. Oil spills have... Continue Reading
    ABSTRACT There has been a proliferation in the activities of crude oil exploration across the globe as a result of increase in high risk of oil spillage and the accompanying environmental hazards. In Nigeria, this has been the order of the day since the initiation of the first petroleum industry in country’s Niger delta region. Oil spills have... Continue Reading
    ABSTRACT The study seeks to empirically analyze the impact of Foreign Direct Investment on sectoral performance in the Nigeria economy, using maritime sector as a case of study. The data for the research study was extracted from CBN statistically bulletin volume 25, 2018 edition. The methodology is ordinary least square were foreign direct... Continue Reading
    Call Us
    Get this work
    whatsappWhatsApp Us