In URA, there was use of traditional system. Traditional Driver License Management System (TDLMS) usedpaper andfiles to store data. This was not secure. Time consuming and processing was difficult. The objective ofthis study was to determine and describe a better means of solving the paper work problem surrounding the driver license management in the URA. The researchers also had questions to ask pertaining to their study. The sample questions included among others, the following: What hardware resources were required to build an effective and interactive DLMS? , What software resources were required to build an effective and interactive DLMS? , What protocols were required for DLMS storage, security, and retrieval? , This study was conducted through a cross-sectional survey research design. In this study, the researchers traced through the URA records, interviewed a couple of drivers around Kampala and determined the extent to which the current system could be improved. In this study, the sample size was 700 participants but only 500 interviewees were selectedfrom among the drivers and staffof URA. Data was collected using questionnaire, interviews and review of existing documents. This study employed stratified sampling technique, which ident~fled sub-groups in the population and their proportions and selectedfrom each sub group to form a sample. The data collected was presented in tabular format showing responses on traditional paperwork system, basing on the observations, and interviews conducted with sampled drivers from the 5 divisions ofKampala district and the stqffof URA. 100% of the respondents revealed that there is no computerized driver license management system in URA. The study revealed that 74% of the respondents say the current system is time wasting and unreliable. 26% of the respondents however tend to believe that the current system should stay. It was then concluded that computerization of the driver licensing system is the only way to go.
