TABLE OF CONTENT
DECLARATION ........................................................................................................................................... i
APPROV AL. ................................................................................................................................................ .ii
DEDICATION ............................................................................................................................................. iii
ACKNOWLEDGEMENT ........................................................................................................................... iv
TABLE OF CONTENT ................................................................................................................................ v
LIST OF FIGURES ................................................................................................................................... viii
LIST OF TABLES ....................................................................................................................................... ix
CHAPTER ONE ........................................................................................................................................... 1
INTRODUCTION ........................................................................................................................................ 1
1.0 Introduction ............................................................................................................................................. I
1.1 Background of the study ......................................................................................................................... 1
1.2 Statement of the Problem ........................................................................................................................ 2
1.3 Purpose of the study ................................................................................................................................ 2
1.4 Objectives of the study ............................................................................................................................ 2
1.5 Research question ................................................................................................................................. 3
1.6.0 Geographical Scope of the study .......................................................................................................... 3
1.6.1 Contextual scope .................................................................................................................................. 3
1.6.2 Time scope ........................................................................................................................................... 3
1.7 Significance of the Study ........................................................................................................................ 3
1.7 Conceptual framework ............................................................................................................................ 4
2.6 Summary of the Chapter ......................................................................................................................... 5
Cl:IAPTER TWO .......................................................................................................................................... 7
LITERATURE REVIEW .............................................................................................................................. 7
2.1 Introduction ............................................................................................................................................. 7
2.2 Concept of Human Resource Management Practices ............................................................................. 7
2.3 .1 Recruitment and Selection ................................................................................................................. 11
2.3.2 Reward System ................................................................................................................................... 13
2.3.3 Job design ........................................................................................................................................... 17
2.3.4 Training and Development. ................................................................................................................ 17
V
2.3 .5 Perfonnance Management ................................................................................................................. 19
2.3 Best Human Resource Management Practices and organizational performance .................................. 21
2.6 Summary of the chapter ........................................................................................................................ 23
CHAPTER THREE ..................................................................................................................................... 25 I
RESEARH METHODOLOGY .................................................................................................................. 25
3 .l Introduction ........................................................................................................................................... 25
3.2 Research Design .................................................................................................................................... 25
3.3 Target Population .................................................................................................................................. 25
3.4 Sample Size Determination and Sampling Procedure ........................................................................... 25
3.4.1 Sample Size Determination ................................................................................................................ 26
3.4.2 Sampling Procedure ........................................................................................................................... 26
3.5 Research Instruments ............................................................................................................................ 26
3.5.1 PilotTesting ....................................................................................................................................... 26
3.5.2 Validity of Instruments ...................................................................................................................... 26
3.5.3 Reliability ofinstruments ................................................................................................................... 27
3.6 Data Collection Methods ....................................................................................................................... 27
3. 7 Data Analysis ........................................................................................................................................ 27
3.8 Ethical Issues ......................................................................................................................................... 28
3 .9 Summary of the Chapter ....................................................................................................................... 28
CHAPTER FOUR ....................................................................................................................................... 29
DATA ANANLYSIS, PRESENTATION AND INTERPRETATION ...................................................... 29
4.1 Introduction ........................................................................................................................................... 29
4.2 Respondents Return Rate ...................................................................................................................... 29
4.3 Demographic Information of the Respondents ..................................................................................... 29
4.3.1 Distribution of respondents by gender ............................................................................................... 29
4.4 Best Human Resource Management practices and Performance .......................................................... 30
4.4.1 Recruitment and Selection ................................................................................................................. 30
4.5 Reward system ...................................................................................................................................... 33
4.5.1: Job Grade Determination .................................................................................................................. 33
4.6 Job Design ............................................................................................................................................. 34
4.7 Training and Development .................................................................................................................... 36
4.8 Perfonnance Management .................................................................................................................... 38
vi
CHAPTER FIVE ......................................................................................................................................... 41
SUMMARY OF FINDINGS, DISCUSSIONS, CONCLUSIONS AND .................................................. .41
RECOMMENDATIONS ............................................................................................................................ 41
5.1 Introduction ........................................................................................................................................... 41
5.2 Summary ofFindings ............................................................................................................................ 41
5.2.1 Recruitment and Selection ................................................................................................................. 41
5 .2.2 Reward system ................................................................................................................................... 41
5.2.3 Job Design .......................................................................................................................................... 41
5.2.4 Training and Development. ................................................................................................................ 42
5.2.5 Performance Management ................................................................................................................. 42
5.3 Discussions ............................................................................................................................................ 42
5.4 Conclusions ........................................................................................................................................... 45
5.5 Recommendations of the Study Findings .............................................................................................. 45
5.6 Recommendations for further Study ..................................................................................................... 47
CHAPTER ONE INTRODUCTION 1.0 Introduction This chapter will introduce the study by providing the background of the study. It will explain the statement of the problem elaborating on what the actual dilemma at Gulu University is. The purpose and objectives of the study will also be in this chapter. The inter-connection of the independent and dependent variables is also illustrated in the same chapter and will mark the end of this chapter one. 1.1 Background of the study Human Resource Management can be described as a strategic, integrated and coherent approach to the employment, development and well-being of the people working in organizations. It has a strong conceptual basis drawn from the behavioral sciences and from strategic management, human capital and industrial relations theories. This foundation has been built with the help of a multitude of research projects (Am1Strong, 2010). Human resource management (HRM) is the policies, practices, and systems that influence employees' behavior, attitudes, and performance. Many companies refer to HRM as involving "people practices". There are several important HRM practices that should support the organization's business strategy: analyzing work and designing jobs, determining how many employees with specific knowledge and skills are needed (human resource planning), attracting potential employees (recruiting), choosing employees (selection), teaching employees how to perform their jobs and preparing them for the foture (training and development), evaluating their perfom1ance (performance management), rewarding employees ( compensation), and creating a positive work environment (employee relations). An organization performs best when all of these practices are managed well. At companies with effective HRM, employees and customers tend to be more satisfied, and the companies tend to be more innovative, have greater productivity, and develop a more favorable reputation in the community (Raymond A Noe, 2011).
