TABLE OF CONTENTS
DECLARATION ........................................................................................................................................... i
APPROVAL ............................................................................................................................................... ii
DEDICATION ........................................................................................................................................... iii
ACKNOWLEDGEMENT ............................................................................................................................. iv
LIST OF ACRONYMS ................................................................................................................................. v
TABLE OF CONTENTS .............................................................................................................................. vi
LIST OF TABLES ....................................................................................................................................... ix
LIST OF FIGURES ...................................................................................................................................... x
ABSTRACT ............................................................................................................................................... xi
CHAPTER ONE: INTRODUCTION ............................................................................................................... 1
1.0 Background of Study .......................................................................................................................... 1
1.1Problem Statement. ............................................................................................................................ 4
1.2 Objectives of the Study ...................................................................................................................... 4
1.2.1 General Objectives .......................................................................................................................... 4
1.2.2 Specific Objectives .......................................................................................................................... 4
1.3 Research Questions ........................................................................................................................... 5
1.4 Scope of the Study ............................................................................................................................. 5
1.5 Significance of the Study .................................................................................................................... 5
1.6 Conceptual Framework ...................................................................................................................... 6
Source: Researcher 2009
CHAPTER TWO: LITERATURE REVIEW ....................................................................................................... ?
2.0 Introduction ....................................................................................................................................... 7
2.1 The Effects of Training Needs Assessment on Employee Motivation .................................................. 7
2.2 The Importance Of the On- the Job and Off- the Job Training Methods on Employee Motivation ..... 10
vi
2.3 The Effect of Performance Appraisal on Employee Motivation ......................................................... 14
2.4 Conclusion ....................................................................................................................................... 17
CHAPTER THREE: METHODOLOGY ......................................................................................................... 18
3.0 lntroduction ..................................................................................................................................... 18
3.1 Research Design ............................................................................................................................... 18
3.2 Area of Study ................................................................................................................................... 18
3.3 Survey Population ............................................................................................................................ 18
3.4 Sample Size ...................................................................................................................................... 19
3.5 Sample Selection Technique. ·······························'···········································································19
3.6 Data Collection Methods .................................................................................................................. 19
3.6.1 Questionnaires .............................................................................................................................. 19
3.6.2 Interviews ..................................................................................................................................... 19
3.6.3 Documentary Reviews .................................................................................................................. 20
3.7 Data Analysis ................................................................................................................................... 20
CHAPTER FOUR: PRESENTATION AND ANALYSIS OF DATA ...................................................................... 21
4.0 lntroduction ..................................................................................................................................... 21
4.1 The Effects ofTraining Needs Assessment on Employee Motivation in Tropical Bank- Kampala
Branch ................................................................................................................................................... 21
4.2 The Importance of the On-the-job and Off-the-job Training Methods on Employee Motivation in
Tropical Bank ......................................................................................................................................... 27
4.3 The Effects of Performance Appraisal on Employee Motivation in Tropical Bank Kampala Branch .... 32
CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS .................................................. 36
5.0 lntroduction ..................................................................................................................................... 36
5.1 Summary of the Findings ................................................................................................................. 36
5.2 Conclusions ...................................................................................................................................... 37
5.3 Recommendations ........................................................................................................................... 38
vii
5.4 Areas for further Study .................................................................................................................... 39
REFERENCES .....................................................................................................•.................................... 41
APPENDIX 1: QUESTIONNAIRE ................................................................................................................. ix
ABSTRACT The study on-the-job effects of training on employee motivation in Tropical Bank- Kampala Branch basically employed reinforcements and social learning theories which tried to guide it up to its final completion, its problem statement concentrated on why employees in Tropical Bank were not motivated despite the routine and continuous training given to them. However, the study was directed by basic three objectives that aimed at determining the effects of training needs assessment on employee motivation importance of the on-the-job training and off-the-job training techniques and the effects of performance appraisals on employee motivation in Tropical Bank- Kampala Branch. The studies employed a sample size of 30 respondents from selected department s of Tropical Bank - Kampala Branch and possibly snowball and purposive sampling techniques were basic sampling techniques that the researcher used to select the sample size. Among data collection instruments, the researcher used a questionnaire, interviews, plus documentary reviews methods and there after she analyzed data using Microsoft Excel and presented it in tables, which facilitated easy interpretation. In as far as findings were concerned, the study found out that determining training needs assessment of the employees, before taking them for training was taken to be the first step in Tropical bank though sometimes needs assessment could be affected by corrupt assessors and evaluators, it was again found out that both on-the-job and off-the-job training techniques were all used in Tropical Bank- Kampala Branch though sometimes on-the-job was much more used than off-the-job and yet off-the-job was highly motivate to employees compared to off-the-job and lastly, performance appraisal was found out to be the best practice and sometimes a technique that can be used to determine the training needs of employees and to link pay according to performance although sometimes it could be affected by halo effect, biasness and stantaneous errors. It can be thus recommended that needs assessment should be conducted on honest grounds in order to eradicate corruption in Tropical Bank, a complete balance should be ensured in training methods used in Tropical Bank and that performance appraisal should be bias free in order to eradicate all problems in Tropical Bank-Kampala Branch and for employee motivation to emerge.
