INVESTIGATION OF EMPLOYEE COUNSELING NEEDS AMONG NONMANAGERIAL STAFF OF KENYA REVENUE AUTHORITY.

  • Type: Project
  • Department: Guidance Counseling
  • Project ID: GUC0181
  • Access Fee: ₦5,000 ($14)
  • Pages: 106 Pages
  • Format: Microsoft Word
  • Views: 419
  • Report This work

For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

ABSTRACT

The major purpose of this study was to investigate the specific counseling needs of employees in organizations. This meant to establish the necessity to integrate professional counseling at work places in order to solve work-related issues, personal problems and other problems. The study also aimed at investigating the relationship between counseling needs and personal characteristics of age, gender, marital status, educational level & professional qualification and length of service. The study utilized a survey research method with an application of descriptive research design. The study sample comprised of 60 employees from the five departments of Kenya Revenue Authority, Nairobi head office. The study targeted a total population of 1000 and the selection of the sample was done using stratified sampling techniques. The research used a questionnaire technique in data collection where a self developed 25 item inventory of KRA employees counseling needs was designed and used to gather data. The study made use of descriptive design where both qualitative & quantitative data was collected in order to determine correlate of counseling needs among the employees of KRA. Secondary data was sourced from organization records. The grouped data was analyzed through statistics package for social sciences (SPSS) which was used to generate both descriptive and inferential statistics where percentages and frequencies were used to describe variables; this helped to arrange, summarize and present variables as well as relationships among them. The chi-square test was used to establish whether there is a relationship between employees counseling needs and their personal characteristics of age, sex, marital status, academic & professional qualification and work experience. A 95% significance level (probability of 0.05) was utilized to determine the significance of the relationship. Results were discussed in relation to the research questions investigated. Their applications for counseling were thereafter drawn. The study had various findings; there were different types of counseling needs among the employees of KRA. The five main categories included; family/ marital problems; work related problems; health, safety and welfare; alcoholism and substance dependence; and finally, personal issues and challenges. Each type of counseling need was defined by the employees’ age, sex, marital status, academic and professional qualification and work experience it was established that all employees require counseling services. Further results showed that personal issues and challenges ranked highest among others. Most employees were also concerned about remuneration and general welfare. In general, all types of counseling needs were found to be a requirement by all employees. From the findings of the study it was concluded that there is a great or urgent need for the employees to receive professional counseling services. Further research should aim at establishing how best counseling programs can be offered to employees at workplace. It is hoped that these findings will generate information that aims to create understanding of counseling needs of employees to assist employers, HR managers and counselors to improve on employee wellbeing hence improve performance at workplace.

INVESTIGATION OF EMPLOYEE COUNSELING NEEDS AMONG NONMANAGERIAL STAFF OF KENYA REVENUE AUTHORITY.
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

Share This
  • Type: Project
  • Department: Guidance Counseling
  • Project ID: GUC0181
  • Access Fee: ₦5,000 ($14)
  • Pages: 106 Pages
  • Format: Microsoft Word
  • Views: 419
Payment Instruction
Bank payment for Nigerians, Make a payment of ₦ 5,000 to

Bank GTBANK
gtbank
Account Name Obiaks Business Venture
Account Number 0211074565

Bitcoin: Make a payment of 0.0005 to

Bitcoin(Btc)

btc wallet
Copy to clipboard Copy text

500
Leave a comment...

    Details

    Type Project
    Department Guidance Counseling
    Project ID GUC0181
    Fee ₦5,000 ($14)
    No of Pages 106 Pages
    Format Microsoft Word

    Related Works

    ABSTRACT The major purpose of this study was to investigate the specific counseling needs of employees in organizations. This meant to establish the necessity to integrate professional counseling at work places in order to solve work-related issues, personal problems and other problems. The study also aimed at investigating the relationship... Continue Reading
    The purpose of this study is to assess the effect of employee discipline on performance in parastatals in Kenya with a specific focus on the Kenya Revenue Authority. The objectives of this study are to determine the influence of organizational policies on performance in Kenya Revenue Authority, assess the influence of leadership styles on... Continue Reading
    Strategic policy makers often neglect the impact of organizational restructuring strategy and employee commitment. The purpose of the study was to investigate how selected organizational restructuring strategies affected employee commitment at KRA. Specifically, the study sought to; establish the effects of change of job description and employee... Continue Reading
    TABLE OF CONTENTS DECLARATION ................................................................................................................ i DEDICATION ................................................................................................................. iii AKNOWLEDGEMENT... Continue Reading
    TABLE OF CONTENTS DECLARATION APPROVAL ii DEDICATION iii ACKNOWLEDGEMENT iv TABLE OF CONTENTS v LIST OF TABLES viii LIST OF FIGURES ix LIST OF ABBREVIATIONS x CHAPTER ONE 1 BACKGKROUND OF THE STUDY I 1.0 Introduction I 1.1 Background of the study 1 .2 Statement of the Problem 6 1 .3 Purpose of the study 7 1,4 Specific objectives 7 1 .5 Research... Continue Reading
    ABSTRACT -the study sought to investigate the relationship between employee development and its performance in organizations. Uganda Revenue Authority, Nakawa, as an illustrative ~ example. The study seeks to bring out the importance of employee development in organization performance. The objective of this research was to bring out the forms of... Continue Reading
    ABSTRACT The purpose of the study was to establish the influence of the electronic tax filing system on tax collection and tax compliance following several claims of lack of transparency. inadequate education on tax matters and corruption in the assessment of taxes. The study objectives involved identifying the components of E-tax service system,... Continue Reading
    ABSTRACT Taxpayers complain that tax refunds process is long and tedious. Delay in tax refunds payment has led to businessmen and traders accusing KRA of being quick to collect tax, but slow in refunding. KRA has in the recent past put in place several measures to ensure that tax refunds are timely processed and paid. These measures are geared to... Continue Reading
    The public has for long time complained about the performance of customs and border control department due to its numerous complex procedures for clearance of goods imported to the country. This study examines the effectiveness of the computerized system on the performance of Customs and border control department of Kenya Revenue Authority. The... Continue Reading
    Abstract The objective of this study is to examine the challenges affecting Information Technology Projects in Public Sector, with Kenya Revenue Authority as a Case Study. A lot of changes have occurred in organisational and functional processes calling for these changes to be managed. These changes have led to organisations adopting Information... Continue Reading
    Call Us
    whatsappWhatsApp Us