ABSTRACT
This study was conducted to examine the impact of computer innovation on commercial banks in Nigeria a case study of United Bank for Africa. This research work has become necessary to investigate the issue in all ramifications, with the view to identify changes in the level of activities of commercial bank as a result of computer innovation in business organizations and commercial banking services. Although, computer have tendency to reduce labour force but it makes banking operation faster and efficient. Data were gathered after conducting a survey by administering questionnaire and granting personal interview. Simple percentage,
bar chart and chi-square were used as statistical tools to analyzed data. Lastly, it was deduced during hypothesis testing process that all the null hypotheses were rejected and alternative hypothesis were accepted, it was agreed that computer innovation has positive impact on banking industry.
TABLE OF CONTENTS
Title page
Certification
Dedication
Acknowledgement
Abstract
Table of Contents
CHAPTER ONE: INTRODUCTION
Background to the Study
Statement of the Problem
Research Question
Hypotheses
Purpose of the Study
Significance of the Study
Delimitation
Definition of Terms
CHAPTER TWO: LITERATURE REVIEW
Historical Background of computer
History of computer in Nigeria
Banking services in Nigeria
History of United Bank for Africa Plc
Role of Computer on the Banking Industry
Importance of Computer in the Sector
Effort of United Bank for Africa Plc in Computerization
Problem facing computer Innovation in Nigeria
CHAPTER THREE: METHODOLOGY
Research
Design Population
Sample and Sampling techniques
Research Instrument
Validation of Instrument
The Research Procedure
Data Analysis
CHAPTER FOUR:
RESULTS AND DISCUSSION
Results
Discussion
CHAPTER FIVE: SUMMARY, CONCLUSION AND
RECOMMENDATIONS
Summary
Conclusion
Recommendations
Suggestion for Further Research
REFERENCES
APPENDIX
(Questionnaire)
List of Tables
List of Figures
