THE IMPACT OF HUMAN RELATIONS SKILL ON THE EFFECTIVENESS OF THE OFFICE MANAGER


For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853
ABSTRACT

Management in every endeavour of life cannot be practiced in isolation with human elements.  It is therefore pertinent that a manager, particularly an office manager be skilled in handling human elements in and outside the organisation.  The aim of this research is to ascertain the impact possession of human relations skill has on the effectiveness of an office manager.
The population was office managers and administrative managers of business organisations in Enugu metropolis.  Data were collected from office managers and staffs through the use of questionnaires, other data that are being used were observations of visits and researcher’s personal experience.
The data were carefully analyzed and interpreted.  Based on this summary, conclusions were made.  The findings revealed that possession of human relations skills makes an office manager generally more effective.
The researcher recommends that office managers and all other managers should avoid being tribalistic and nepotic for they destroy human relations and bring distrust and hatred.  Rather they should treat all with equal objectivity.  By so doing, management by objective is practiced which in turn enhances human relations.

TABLE OF CONTENTS
Title page
Dedication
Acknowledgement
Abstract
Table of content

CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the study
1.2 Statement of the problem
1.3 Objective of the study
1.4 Research question
1.5 Research hypothesis
1.6 Scope and limitation of the study
1.7 Significance of the study
1.8 Definition of terms
1.9 Reference

CHAPTER TWO
2.0 REVIEW OF LITERATURE
2.1 Management and its functions
2.2 Evolution of management theory
2.3 Office management
2.4 The office manager
2.5 Effect of human relation
2.6 Personnel manager
2.7 Information manager
2.8 Record manager
2.9 Office environment manager
2.10 Reference 

CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY
3.1 Research design
3.2 Area of the study
3.3 Population of the study
3.4 Sample and sampling procedure
3.5 Instrument for data collection
3.6 Validation of the instrument
3.7 Reliability of the instrument
3.8 Method of data collection
3.9 Method of data analysis

CHAPTER FOUR
4.0 DATA PRESENTATION AND ANALYSIS
4.1 Presentation and analysis of data
4.2 Testing of hypothesis
4.3 Summary of results.

CHAPTER FIVE
5.0 DISCUSSION, CONCLUSION AND RECOMMENDATION
5.1 Discussion of results / findings
5.2 Conclusion
5.3 Implication of the research findings
5.4 Suggestion for further research 
5.5 Recommendations 
    Bibliography
    Appendix

THE IMPACT OF HUMAN RELATIONS SKILL ON THE EFFECTIVENESS OF THE OFFICE MANAGER
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

Share This
Payment Instruction
Bank payment for Nigerians, Make a payment of ₦ 5,000 to

Bank GTBANK
gtbank
Account Name Obiaks Business Venture
Account Number 0211074565

Bitcoin: Make a payment of 0.0005 to

Bitcoin(Btc)

btc wallet
Copy to clipboard Copy text

500
Leave a comment...

    Details

    Type Project
    Department Business Administration and Management
    Project ID BAM5053
    Fee ₦5,000 ($14)
    No of Pages 61 Pages
    Format Microsoft Word

    Related Works

    ABSTRACT The main focus of this, study is to find out the effect of stress management on the performance in Nestle Nigeria Plc. Effort has been made to evaluate the existing stress management policies in Nestle Nigeria Plc, with a view to examine the effect of stress on employees performance increase and to identify the variables that are directly... Continue Reading
    ABSTRACT The main focus of this, study is to find out the effect of stress management on the performance in Nestle Nigeria Plc. Effort has been made to evaluate the existing stress management policies in Nestle Nigeria Plc, with a view to examine the effect of stress on employees performance increase and to identify the variables that are directly... Continue Reading
    CHAPTER ONE 1.1  Background To The Study Decision making constitute fundamental functions of the office manager in almost every day transaction of the business of the organization. Such decision as managerial decisions, routine, and operational decisions. Are fundamental for meeting the objectives of the organisations. According to Drucker... Continue Reading
     `TABLE OF CONTENTS Title Page Declaration Approval Page Acknowledgement Abstract Table of Content CHAPTER ONE Introduction 1.1       Background of the Study 1.2       Statement of the Study 1.3       Objective of the Study 1.4       Statement of the Hypothesis... Continue Reading
    INTRODUCTION Human Resource is a management approach that is aimed at understanding how psychological and social process interacts with the work situation to influence performance. Human relations are the first major approach to emphasize information work relationship and work satisfaction. As global workplace becomes a reality, companies, both... Continue Reading
    INTRODUCTION Human Resource is a management approach that is aimed at understanding how psychological and social process interacts with the work situation to influence performance. Human relations are the first major approach to emphasize information work relationship and work satisfaction. As global workplace becomes a reality, companies, both... Continue Reading
    OFFICE SKILL COMPETENCIE NEEDED BY SECRETARIES FOR EFFECTIVE JOB PERFORMANCE ABSTRACT This project studied office skills competencies needed by secretaries for effective job performance. The population of the study consisted of 16 offices secretaries, environmental protection agency. The sample and sampling techniques. The study answered 4... Continue Reading
    Abstract We live in a digital world in which the amount of information available for human consumption doubles every three years. As information users we expect reliable information at our fingertips, continual connection to people wherever they are, and equipment that fits into a top pocket. Whether we are consumers, clients, students,... Continue Reading
    Abstract We live in a digital world in which the amount of information available for human consumption doubles every three years. As information users we expect reliable information at our fingertips, continual connection to people wherever they are, and equipment that fits into a top pocket. Whether we are consumers, clients, students,... Continue Reading
    ABSTRACT             A lot of us after graduating from our schools of higher learning are still ignorant about what it takes to work with people in an organization nor so they posses any knowledge of psychology.             Most of the executives, especially the secretaries we are focusing our attention on, can recite a set... Continue Reading
    Call Us
    whatsappWhatsApp Us