ABSTRACT
The purpose of the study is to determine the impact of work-life conflict on job satisfaction. The study was to study the relationship between work flexibility and job satisfaction. The descriptive survey research design was used because the whole population cannot be effectively studied. For the purpose of this research three banks was selected. A sample of one hundred (100) staff was selected using non-random sampling technique, the data collected from questionnaire was analyzed with statistical package for social science (SPSS) using correlation coefficient at 5% level of significance. The findings revealed that there is a relationship between work flexibility and job satisfaction. The study recommended that organization should provide flexible work hours and parental leave to employees.
KEYWORDS: work-life conflict, job satisfaction, work flexibility, family commitment.
TABLE OF CONTENTS
Title Pagei
Certificationii
Dedicationiii
Acknowledgementiv
Abstractv
Table of Contentvi-viii
CHAPTER ONE
INTRODUCTION
Background to the study1-4
Statement of Research problem4-6
Aim and Objectives of the study6-7
Research Questions7
Research Hypotheses7
Justification /significance of the study8
Scope and Delimitation of Study8-9
CHAPTER TWO
LITERATURE REVIEW
2.01Concept of work-life conflict10-14
2.02Work-family conflict and family-work conflict defined14-15
2.03Nature of work-life conflict15-16
2.04Conflict reasons and forms16
2.04.1Time Demands16
2.04.2Stress due to role overloading17-18
2.04.3Bahaviour-based conflict18-19
2.05Consequences and symptoms of work-life conflict19-21
2.06Family interference with work21-23
2.06.1Parenting and paid work23
2.06.2Mothering23-24
2.06.3Fathering24-25
2.07Theories from social psychology of work and family conflict25
2.07.1Attachment25-26
2.07.2Social role theory 26-27
2.07.3Gender construction theory and group norm theory27-28
2.08Job satisfaction28-30
2.09Theories of job satisfaction30-31
2.09.1The facet model of job satisfaction31-34
2.09.2Job characteristics theory35-38
2.10The importance of job satisfaction38
2.10.1Employee performance38-40
2.10.2Employee absenteeism40
2.10.3 Employee turnover40
2.11Relationship between work-life conflict and job satisfaction41-45
2.12Relationship between work flexibility and job satisfaction45-48
2.13Relationship between work stress and job satisfaction48-49
2.14Managing work-life conflict in the organization49
2.14.1Promoting family-friendly policies50-51
2.14.2Socialization tactics51-52
2.14.3Merge family, leisure and work52-53
2.14.4High involvement work practices 53-54
CHAPTER THREE
RESEARCH METHODOLOGY
3.01Research Design55
3.02Data sources and Methods of collection55
3.03Population of the study55
3.04Sample size and sampling technique55-56
3.05Research Instrument56
3.06Measurement of variables56
3.06Method of data presentation and analysis57
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.01.1Data Presentation and Discussion58
4.01.2Respondents’ Characteristics58-68
4.02Test of Hypothesis68-72
CHAPTER FIVE
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
5.01Summary of Findings73
5.02Conclusions73-74
5.03Recommendations74
Bibliography75-77
Appendix / Questionnaire78-81
