ABSTRACT
The topic of the study is the role of Human Resource Management in the implementation of staff welfare in the hospitality industry. (A case study of Dabras Hotel Abuja). The researcher used both the primary and secondary data in the course of the study. The primary data was collected through the instrument of questionnaires and observation. The secondary data was sourced through textbooks, journals, magazines and Libraries.
The research design for the study was the survey research. The population of the study was 82 employees of the establishment. The sample size of the study was 63 employees derived using the Yaro Yamani formula for the determination of sample size. A total number of 63 questionnaires were distributed and returned thereby having a hundred percent return rate. The researcher used sample percentage and chi-square as statistical tool for the analysis.
The study revealed that Human resource management have a great role to play in the implementation of staff welfare and that staffs morale and motivation to work hard is positively influenced by the kind of welfare package they receive.
The researcher recommended among others that the implementation of welfare packages should be considered paramount in the hospitality industry, this will help to boost the workers morale to work hard.
TABLE OF CONTENTS
CHAPTER ONE
Introduction
1.1 Background of the study
1.2 Statement of the problem
1.3 Objectives of the Study
1.4 Research questions
1.5 Research Hypothesis
1.6 Significance of the study
1.7 Scope of the study
1.8 definitions of terms
CHAPTER TWO
Literature Review
2.1 Introduction
2.2 Conceptual framework
2.3 Historical development of human resource management
2.4 Role of human resource management in an organization
2.5 Literature on postulated theories
CHAPTER THREE
Research Methodology
3.0 Area of research
3.1 Background information of Dabras Hotel
3.2 Research design
3.3 population of study
3.4 determination of sample size
3.5 Instrumentation
3.6 procedure for data collection and analysis.
3.7 Limitation of study
CHAPTER FOUR
4.0 Data presentation and analysis 35
4.1 Date presentation
4.2 Demographic presentation
4.3 Presentation According to Key Research Question
4.4 Analysis and testing of the hypotheses
CHAPTER FIVE
Summary, Conclusion and Recommendations
5.1 Summary
5.2 Conclusions
5.3 Recommendation
References
Appendix
