ABSTRACT
This study ascertains impact of performance management system on organizational performance. Survey research design was employed and questionnaire was used as the research instrument. Moreover, simple random sampling technique was used as sampling technique and one hundred and forty five (145) respondents was administered questionnaire among staff of Lacasera Company limited in Lagos state while they were fully completed and returned. Simple percentage was employed to analyze the responses of the questionnaire while Pearson Moment Correlation was used to test the hypotheses formulated. However, it was found that there is significant effect of education on organizational performance, there is significant relationship between job/work experiences on organizational performance and also that there is significant relationship between training and development and organizational performance. It is therefore recommended that the performance management method should go hand in hand to the various strategic goals of the company as such individual roles and responsibilities also needs to be addressed in the appraisal method and the whole process of performance appraisal system should focus on the ultimate outcome or output or result.
TABLE OF CONTENTS
Content
Cover Page
Front Page
Certification
Dedication
Acknowledgements
AbstractV
Table of Contents
CHAPTER ONE
INTRODUCTION
1.1 Background to the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
Research Questions
Research Hypotheses
1.6 Scope of the Study6
1.7 Significance of the Study7
1.8 Definition of Terms 7
1.9 Operationalization of Variables8
REFERENCES10
CHAPTER TWO
LITERATURE REVIEW
2.1 Conceptual Framework of the Study 13
2.2 Theoretical Framework of the Study22
2.3 Empirical Review 26
REFERENCES 31
CHAPTER THREE
METHODOLOGY
Research Design35
Population of the Study35
Sample Size and Sampling Technique 35
Sources of Data Collection36
Research Instrument36
Reliability and Validity of the Instrument36
Method Of Data Analysis 36
Limitation of the Methodology37
Research Models37
REFERENCES38
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS, RESULTS AND DISCUSSION
Preamble39
4.2 Descriptive Statistics 39
4.3 Presentation and Analysis of Data According to Research Questions40
4.4 Test of Hypotheses46
4.5 Discussion of Findings48
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.1 Summary of Findings 50
5.2 Conclusions51
5.3 Recommendations51
5.4 Limitation of the Methodology52
5.4 Suggestions for Further Studies53
Bibliography53
APPENDICES54
