EFFECT OF EFFECTIVE ROAD TRANSPORTATION MANAGEMENT ON COMMUTER SATISFACTION (A CASE STUDY OF PEACE MASS TRANSIT PEACE PARK ENUGU STATE)


For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853
ABSTRACT 
Road  transportation was viewed  by the researcher as a sine qua  non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links products, suppliers, consumers, and commuters. But poor, ineffective and inefficient road transportation system have crippled developments and the collapse of many economic and social activities which have resulted in dissatisfaction among the commuters in the industry. This is characterized by poor management that has resulted in the loss of life and property including damages worth unquantifiable amount of money. The researcher used primary and secondary sources and methods of data collection in the study. The researcher presented the data in tables and used simple percentages to analyze the data obtained. The findings of the researcher amongst others were that road transportation is very essential for the movement of goods and people. Ineffective road all over the country make commuters uncomfortable. Lack of maintenance culture by drivers always result in breaking down of vehicles and poor services rendered to commutes causes dissatisfaction. The researcher recommended that good roads must be put in place to address the situation  regular maintenance of vehicles, and roads, provision of quality commuter services that will satisfy the commuters who constantly use the roads and vehicles for their  economic activities. Drivers who operate vehicles through the use of road can improved by:  regular workshop of them on the use of roads. Motivational provision such as allowances for accident free  driving in a period of time. Other allowances for vehicles  maintenance , provision of uniform and bonuses especially during feast days like Christmas are also recommended as incentive and motivational tools.  Preferential system of payment. 



TABLE OF CONTENTS
Cover page  
Title page   ii
Approval page   iii
Acknowledgment iv 
Abstract v
Table of contents vi
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study   1
1.2 Statement of the Problem  
1.3 Objectives of the Study 6
1.4 Research Questions 7
1.5  Research Hypothesis
1.6 Significant of the Study 12
1.7 Scope of the Study   14
1.8 Limitation of the Study 14 
1.9 Definition of Terms 15
      Reference 17
CHAPTER TWO
LITERATURE REVIEW
2.1 Theoretical Frame Work of the Study 18
2.2 Conceptual Framework of the Study 23
2.3 Historical Background of the Study 31
2.4 Reviews According To The Objective of the 
Study   40
References 60
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design     61
3.2 Area of the Study   62
3.3 Source of Data 62
3.4 Population of the Study 63
3.5 Sample Size Determination 
and Sampling Techniques 64
3.6 Method of Data Collection   65
3.7 Validity of the Instrument 67
3.8 Reliability Of The Instrument   67
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS  
AND DISCUSSION OF FINDINGS
4.1 Data Presentation 69
4.2 Test Of Hypotheses   92 
4.3 Discussion Of Findings 93 
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS
5.1 Summary of Findings 96
5.2 Conclusion   98
5.3 Recommendations   98
5.4 Suggestions for Further Research 99
Bibliography 101
Appendix I 104
Questionnaire 10




EFFECT OF EFFECTIVE ROAD TRANSPORTATION MANAGEMENT ON COMMUTER SATISFACTION (A CASE STUDY OF PEACE MASS TRANSIT PEACE PARK ENUGU STATE)
For more Info, call us on
+234 8130 686 500
or
+234 8093 423 853

Share This
Payment Instruction
Bank payment for Nigerians, Make a payment of ₦ 5,000 to

Bank GTBANK
gtbank
Account Name Obiaks Business Venture
Account Number 0211074565

Bitcoin: Make a payment of 0.0005 to

Bitcoin(Btc)

btc wallet
Copy to clipboard Copy text

500
Leave a comment...

    Details

    Type Project
    Department Business Administration and Management
    Project ID BAM2237
    Fee ₦5,000 ($14)
    No of Pages 116 Pages
    Format Microsoft Word

    Related Works

    ABSTRACT Road transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links products, suppliers, consumers, and commuters. But poor, ineffective and inefficient road transportation system have crippled developments and the collapse of... Continue Reading
    ABSTRACT  Road  transportation was viewed  by the researcher as a sine qua  non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links products, suppliers, consumers, and commuters. But poor, ineffective and inefficient road transportation system have crippled developments and the... Continue Reading
    ABSTRACT Road Transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links producers, suppliers, consumers and commuters. But poor, ineffective and inefficient road transportation system have crippled development and the collapse of... Continue Reading
    ABSTRACT Road Transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links producers, suppliers, consumers and commuters. But poor, ineffective and inefficient road transportation system have crippled development and the collapse of... Continue Reading
    TRANSPORTATION MANAGEMENT AND CUSTOMERS SATISFACTION A CASE STUDY OF ENUGU NORTH MASS TRANSIT ABSTRACT This project study exposes the reader to what transportation management is all about. The various tools involves in management of transport business. Customers are very vital for the survival of transport business. This work exposes the readers... Continue Reading
    ABSTRACT The effectiveness of community relations strategies can only be achieved when the management recognizes ways its organization can have a good relationship with the local community and the extent of reciprocal independence which will help to establish social balance. This study was aimed at assessing community relations strategies for... Continue Reading
    ABSTRACT The effectiveness of community relations strategies can only be achieved when the management recognizes ways its organization can have a good relationship with the local community and the extent of reciprocal independence which will help to establish social balance. This study was aimed at assessing community relations strategies for... Continue Reading
    STRATEGY FOR EFFECTIVE MASS TRANSIT SYSTEM IN ENUGU STATE (A CASE STUDY OF ENUGU STATE TRANSPORT COMPANY ENTRACO LIMITED) ABSTRACT This study is aimed at finding the strategy for effective mass transit system. The objective of the research work is to find out method of maintenance of buses and purchase of spare parts, to determine the effect of... Continue Reading
    Peace Education is steadily emerging as a peace building initiative in the world today. The  United Nations High Commission for refugees (UNHCR) has adopted and introduced it for  conflict resolution in refugee Camps referring to it as suitable for behavior change. However, the  fundamental question is whether empirical tests can ascertain its... Continue Reading
    ABSTRACT The study set out to investigate the role of mass media in the prevention of armed conflicts in Uganda. The study had four objectives: to examine the causes of armed conflicts in Uganda, to examine the forms of human rights abuses in armed conflict, to examine the challenges encountered in ensuring human rights in armed conflict to... Continue Reading
    Call Us
    Get this work
    whatsappWhatsApp Us