EMPLOYEE WELFARE PROGRAMME IN NIGERIA (A CASE STUDY OF NIGERIAN TELECOMMUNICATIONS LIMITED)

(Business Administration and Management)

EMPLOYEE WELFARE PROGRAMME IN NIGERIA

(A CASE STUDY OF NIGERIAN TELECOMMUNICATIONS LIMITED)

TABLE OF CONTENTS

CHAPTER ONE RESEARCH BACKGROUND

1.1              Statement of Problem                                    

1.2              Objectives of Study                                       

1.3              Significance of Study                                    

CHAPTER TWO:

REVIEW OF RELATED LITERATURE               

CHAPTER THREE:

BACKGROUND INFORMATION ON NITEL (LTD)     

CHAPTER FOUR:

RESEARCH METHODOLOGY AND LIMITATIONS

Methodology                                                                         

Determination of Sample Size                                               

Source of Data                                                                       

Methods of Investigation                                                      

Limitations of Study                                      

CHAPTER FIVE: SUMMARY OF FINDINGS

Findings                                                                                 

Recommendations                                                                 

Conclusion                                                                             

Bibliography                                                                

CHAPTER ONE

RESEARCH BACKGROUND

1.1       INTRODUCTION

            The introduction of employee welfare programmes in Nigeria Telecommunications Limited has contribute immensely to the growth of the company, since  its establishment in 1985.

            The programmes involve giving extra benefits to employees to supplement their salaries at a cost to the employer. They are important to both the organization and the employees. From employer’s point of view, it is anticipated that a good employee welfare programme will induce the employees to work hard and improve their general attitude towards the organization. But, for the employee, these benefits represent an extra income, additional security or more desirable working conditions that require no additional effort.

            In examining this practice in Nigerian Telecommunications (NITEL) Ltd, the study is divided in five chapters. In chapter one, attempt is made to define the problems involved in the study. The purpose and significance of the study which form the basis for the research are also considered. In addition, important terms used in this research work are defined for proper understanding of the research work.

            In chapter two the related literatures are reviewed. These comprise of the contribution of other authors and experts on the subject matter. Chapter three contains the background information on the case company NITEL.

            Chapter four deals with the research methodology to be adopted in carrying out the research. The sample size determination, sources of data, methods of investigation and limitation of study are also discussed.

            Finally, the last part of this research work which forms chapter five covers the research findings out the study, summary of findings, recommendation and conclusion. Recommendations are offered as to how the company could improve her welfare programme to achieve the required results.

1.2       STATEMENT OF PROBLEMS

            Different governments at one time or another have had cause to deliberate on the issue of evolving welfare programmes for the benefits of their nationals. The various forms that such national programmes have taken along with their importance and pertinence to human co-existence. It is therefore little wonder on the small scale that many a company consciously strive as part of their corporate strategy to establish employee welfare schemes as soon as they are found or forward.

            However, in this vital area of welfare, it is not obvious to a good number of various observers what programmes they Nigerian Telecommunications (NITEL) Ltd, a corporate body from January 1955, has in stock for her employees.

            In other hand, there has been a lot of policy changes to reflect the new arrangement.  These changes do not come as a surprise in view of the basic differences that had existed in the defunct parent bodies. The organization has also since then undertaken among other things, a review of the salary structures and welfare programmes of the employees.

            It is on this premises that this research, among other seeks to determine the present practices of employee welfare programmes in NITEL and the attitude of the employees to them.

1.3       OBJECTIVES OF STUDY

1.         To find out the range and quality of employee welfare programmes offered in NITEL.

2.         To find out the objectives for designing the employee welfare programmes in NITEL and then extent they are being achieved.

3.         To determine the effectiveness or otherwise of employee welfare from grievances in NITEL as perceived by the employees.

4.         To measure the effects of the economic recession on the employee welfare programmes.

5.         To make Recommendations based on this study on how to improve the provision and administration of employee welfare programme in NITEL, it need be.

1.4       SIGNIFICANCE AND NEED FOR THE STUDY

            The roles that comprehensive employee welfare programmes play in the efficiency with which an average employee discharges responsibilities and the achievement of the overall corporate objectives of an organization cannot be underplayed.  Organizations, thus, try as such as possible to attain these corporate objectives by helping their employees to accomplish their own personal objectives. Thus they do by setting an ideal welfare programmes for the benefits of their employees.

            Hence, there is therefore a great need to determine and expand views on these practices and the attitude of the employees to them.

1.5       DEFINITION OF TERMS

            For proper understanding toward this pertinent research work, the following key words are defined as follow:

1.                  Programme: This is a predetermined agreement of activities, events or developments planned to accrue to a given expected outcome.

2.                  Employee: This is a person that enters into a contract of employment with another person called employer in return for wages, salaries or other valuable considerations.

3.                  Welfare: These are services provided by companies for employee and some times, it is extended to the employees families. In this research work the following words will be used interchangeably with welfare.  They are benefits, fringe benefits, employee benefits, welfare benefits, welfare services/supplementary benefits and supplementary  compensation.

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