+234 813 0686 500
+234 809 3423 853
info@grossarchive.com

THE IMPACT OF INFORMATION COMMUNICATION TECHNOLOGY ON THE PERFORMANCE OF UNITED BANK FOR AFRICA PLC

  • Type:Project
  • Pages:76
  • Format:Microsoft Word
(Business Administration and Management Project Topics & Materials)
ABSTRACT 
As information technology is the modern trend in banking today it is very imperative for bank to access it’s impact operational performance so as to justify if the hunger capital invested on it is justifiable or not, analyse their problems and proffer possible solutions. The objective of this study is to identify how the introduction of information and communication technology has influenced bank performance in terms of effectiveness, efficiency, competitiveness, customers base and globalization of bank. 

The main research instrument used one questionnaire and personal interview for staff of the banks. In conclusion, the study revealed that information technology has tremendously improved the growth of the bank and performance of the bank of Guaranty Trust Bank. Information technology has lead to increase customers satisfaction improved operational efficiency, reduce transaction time, gives the banks competitive edge, reduced the running cost and ushered in swift response in services delivery. 

The research recommended that government should accurate actions that will create an enabling environment for growth in the banking sector, lower tariff on information technology, tool and equipment should be subsidize and also partner with multinational companies abroad to supply equipment. All banks should utilize information communication technology to render services, the regulatory agencies should upgrade their information technology constantly to align with the rapidly developing private sector banking pace, the government should be to encourage local information technology forms and companies towards meeting up with the 21st canting standard.

TABLE OF CONTENTS
Title page - - - - - - - - - - i
Declaration page - - - - - - - - - ii
Approval page - - - - - - - - - iii
Dedication - - - - - - - - - - iv
Acknowledgement - - - - - - - - - v
Abstract - - - - - - - - - - vi
Table of content - - - - - - - - - vi

CHAPTER ONE
INTRODUCTION
1.1 Background of the study - - - - - - - 1
1.2 Statement of the problem - - - - - - - 4
1.3 Objectives of the study - - - - - - - 5
1.4 Significance of the study - - - - - - - 6
1.5 Research question - - - - - - - - 7
1.6 Scope of the study - - - - - - - - 8
1.7 Limitation of the study - - - - - - - 9

CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction - - - - - - - - - 10
2.2 Concept of Information and Communication Technology - - 10
2.3 The Concept of ICT and a Perspective of Nigerian Banks - - 14
2.4 ICT and Nigerian Banking Sector - - - - - 17
2.5 Information technology and IT innovations in banking sector - 21
2.6 Impacts of ICT in banking industry - - - - - 25

2.7 Globalisation, Information Technology and Nigerian Commercial Bank - -
2.8 Benefits of applying Information Technology. - - - 33
2.9 Challenges facing the application of Information Technology in Nigerian banks.-
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction - - - - - - - - - 42
3.2 Research deign - - - - - - - - 42
3.3 Area of study - - - - - - - - 42
3.4 Population of study - - - - - - - 43
3.5 Sample size and sampling technique - - - - - 43
3.6 Instrument of  data collection- - - - - - - 43
3.7 Validity of instrument - - - - - - - 43
3.8 Reliability of instrument - - - - - - - 44
3.9 Method of data collection - - - - - - 44
3.10 Method of data analysis - - - - - - - 44

CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Introduction - - - - - - - - - 47
4.2 Characteristics of respondents - - - - - - 47
4.3 Data presentation and analysis - - - - - - 50
4.4 Summary discussion of findings - - - - - 57
4.5 Discussion of Findings - - - - - - - 59 

CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary - - - - - - - - - 61
5.2 Conclusion - - - - - - - - - 62
5.3 Recommendation - - - - - - - - 65
Bibliography - - - - - - - - 67
Appendix 

THE IMPACT OF INFORMATION COMMUNICATION TECHNOLOGY ON THE PERFORMANCE OF UNITED BANK FOR AFRICA PLC

Share This

Details

Type Project
Department Business Administration and Management
Project ID BAM2386
Price ₦3,000 ($20)
No of Pages 76 Pages
Format Microsoft Word

500
Leave a comment...

    Details

    Type Project
    Department Business Administration and Management
    Project ID BAM2386
    Price ₦3,000 ($20)
    No of Pages 76 Pages
    Format Microsoft Word

    Related Works

    ABSTRACT Today, information technology (IT) has become a key element in economic development and a backbone of knowledge-based economies in terms of operations, quality delivery of services and productivity of services. Therefore, taking advantage of information technologies (IT) is an increasing challenge for developing countries. There is now... Continue Reading
    ABSTRACT This research work seeks to unravel al the ambiguities and uncertainties on the extent to which banks rely on the accounting information submitted by their customers before granting them credit, The commercial objective of banks is to maximize profit, tough other social and economic functions tend to deflect banks from profits... Continue Reading
    Nigerian banks have benefited from global technology innovation. Introduction of Information and Communication Technologies (ICT) have affected organizations performance and employees performance. This paper examines the impact of ICT on organization performance. The following objectives were discussed: to identify various technology innovations... Continue Reading
    ABSTRACT This research work was aimed at determining the extent to which the role of management information system will improve customer services in United Bank for Africa (UBA) Plc with much emphasis on the impact of computerization of its operations. A structured questionnaire made up of a little combination of dictatorship and open ended... Continue Reading
    AN EXAMINATION OF TREASURY MANAGEMENT PROCEDURES AND THEIR IMPLICATION ON BANK PERFORMANCE. (A CASE STUDY OF UNITED BANK FOR AFRICA) 1990-1999 PROPOSAL Topic: An examination of treasury management procedures and their implication on Bank performance (A case study of United Bank for Africa plc Enugu). It has been noted that in the Nigerian banking... Continue Reading
    INTRODUCTION 1.1 Background of the study In recent times, many Nigerians are living witnesses to the spate of failures, fraud and distress in the banking industry. On the other hand, it is not far from the truth to staff that some banks in the country have been able to forge ahead and keep their head above waters inspite of the economic... Continue Reading
    ABSTRACT This study examines the current banking sector reforms and repositioning through recapitalization for competitive advantage with a particular reference to United Bank for Africa. The study further discovered that the fragile banking system in Nigeria create a number of problems in the country. This includes lost of depositor’s money,... Continue Reading
    ABSTRACT This research work was aimed at determining the extent to which the role of management information system will improve customer services in United Bank for Africa (UBA) Plc with much emphasis on the impact of computerization of its operations. A structured questionnaire made up of a little combination of dictatorship and open ended... Continue Reading
    MERGERS AND CORPORATE PERFORMANCE: A CASE STUDY OF UNITED BANK FOR AFRICA CHAPTER ONE INTRODUCTION Mergers and other firms of corporate central have emerged as a major forces in the modern financial and economic environment. The general set of explanation or instructions of corporate synergy signifies that the value of firms may result in more... Continue Reading
    (A CASE STUDY OF ZENITH BANK PLC) CHAPTER ONE 1.0 BACKGROUND TO THE STUDY The world today is shaped by the advancement in the field of information and communication technology (ICT). The relevance of ICT to the development of corporate organization and the entire would... Continue Reading
    Call Us
    Get this work
    whatsappWhatsApp Us