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CONTRIBUTION OF MODERN COMMUNICATION EQUIPMENT TO JOB EFFICIENCY OF THE SECRETARY (A CASE STUDY OF FIRST BANK OF NIGERIA PLC) (FBN ENUGU)

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  • Pages:63
  • Format:Microsoft Word
(Marketing Project Topics & Materials)
INTRODUCTION
1.1   BACKGROUND OF THE STUDY
The impact created by modern communication equipment generally to the economy especially to the job efficiency of the secretary is to be research 
    With the introduction of modern equipment, so much has been achieved. The secretary cannot be very effective in the discharging of her | his duties without equipments. This calls for the  aculareness of these equipments to different organizations where the services of the secretary is needed. In this study, we will discuss the above issue and also the problems that are likely to be encountered by secretaries using these modern communication equipments.
       In resent years, large business organization have been changing from the messengers system to inter – office telephone extensions for quick communication, from hand written address to addressing machines, and with the entrance of computer, nearly all office manuel works have been reduced.
       All these machines are aimed at eliminating delays to the secretary and improving the efficiency of the secretary’s job. The secretary could not perform their tasks satisfactorily if the use of modern communication equipments is not in existence.
     Communication is a process of (reacting) transmitting and interpreting facts, opinions and feelings. All the years go by, the world continues to writness dramatic changes and developments in every aspect of the secretarial Administration. In organization, communication is generally through of in terms of the media of communication example, giving instructions, interviewing, charging meetings etc. it is widely considered that organizational elements of management should concern itself with the system and enviroment with which communication functions.
    Communication can be regarding as the foundation upon which organization and administration must be built. Therefore, I will focus attention on home the modern communication is today becoming more complex in its composition and equipment being used. Some of the equipments  include telephone, fax machine, tel       , telex, inter-communication telephone system conference telephone, computer, internet, e-mail .All these ratio- computer communication message are technically innovated which supports the natural ways of which people work.
     The core course in secretarial administration includes typewriting, shorthand and office administration and can got into work as a secretary, he must undergo those courses which will help him or her in the manipulation of the equipments. In response to the increasing and essential demand for well traived  secretaries, the government has been doing its  best  to see that adequate attention is given to secretarial studies. No under why this course is being offered both in the universities and polytechinue  and has been making it’s possible best to train specialists who will in turn train many people to serve as secretaries in order to hand and operate the modern communication equipments effectively in the offices. It does is by prouiding good modern communication equipment to offices, for which FBN is one of them.

TABLE OF CONTENTS
COVER PAGE
TITLE PAGE - - - - - - - I
APPROVAL PAGE - - - - - - II
DEDICATION - - - - - - - III
ACKNOWLEDGEMENT - - - - - IV-V
TABLE OF CONTENT - - - - - VI

CHAPTER ONE 
INTRODUCTION
1.1 Background of the study 
1.2 Statement of problem
1.3 Purpose of the study 
1.4 Scope of the study
1.5 Research questions 
1.6 Significance of the study 

CHAPTER TWO
2.1 REVIEW OF LITERATURE 
2.2 The routine role of the secretary using communication equipment 
2.3 The concept of job efficiency of the secretary 
2.4 The role of modern communication 
2.5 The problems facing modern communication equipments 
2.6 Summary of the related reviewed literature 

CHAPTER THREE
METHODOLOGY
3.1 Research design 
3.2 Area of study 
3.3 Population of the study
3.4 Sample and sampling procedure 
3.5 Instrument for data collection 
3.6 Validation of research instrument 
3.7 Reliability of the instrument 
3.8 Method of data collection 
3.9 Method of data Analysis 

CHAPTER FOUR
4.1 DATA PRESENTATION AND ANALYSIS
4.2 Research question one 
4.3 Research question two   
4.4 Research question three
4.5 Research question four
4.6 Summary of results 

CHAPTER FIVE
DISCUSSION OF RESULTS
5.1 Discussion of results 
5.2 Conclusion  
5.3 Implication of the research result 
5.4 Recommendations
5.5 Suggestion for further research 
5.6 Limitations of the study 
References 
Questionnaires 

CONTRIBUTION OF MODERN COMMUNICATION EQUIPMENT TO JOB EFFICIENCY OF THE SECRETARY (A CASE STUDY OF FIRST BANK OF NIGERIA PLC) (FBN ENUGU)

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Details

Type Project
Department Marketing
Project ID MKT0831
Price ₦3,000 ($20)
No of Pages 63 Pages
Format Microsoft Word

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    Details

    Type Project
    Department Marketing
    Project ID MKT0831
    Price ₦3,000 ($20)
    No of Pages 63 Pages
    Format Microsoft Word

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