The emergency ambulance dispatch system or computer aided dispatch system (CAD) is a web based application that efficiency receives a phone call from all services, records the details of an emergency including location, find the next available ambulance and dispatches the ambulance as fast as possible with some minute.
As technology and particularly computer technology evolved, the dispatching of EMS resources took on an entirely new dimension and required completely new skill sets. The process of dispatching was supported by computers and moved in many locates to a paperless system that require above average computer skills.
System not only permitted in dispatcher to record the call information, but also automated the call triage process, allowing system to become algorithm-based decision support tools.
The computer aided dispatcher system will constantly monitor the location and status of response resources, making response resource assignment recommendations to human dispatchers, allowing human dispatchers to watch the physical movement of their resources across a computerized map.
Ambulance dispatchers required little in the way of qualifications, apart from good telephone manners and knowledge of a local geography.