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  Tough economic times, stiff competition, globalization, terrorism among other challenges have led several firms to adopt strategies that would enable them to remain competitive in whichever industry they are operating in. The commonly known competitive strategies are the Cost Leadership, Differentiation and Focus. Whatever the choice a... Continue Reading

A firm‟s performance is a function of how well managers use quality management practices to improve the quality of products and services. In today‟s global environment, organizations are constantly looking for ways to expand and improve their businesses in terms of quality to enhance performance. Quality management practices have been... Continue Reading

Financial inclusion continues to be a major issue of concern in the developing countries because of high numbers of persons without access to formal and regulated banking services. The government Vision 2030 objective on budgetary administrations was to make a lively and internationally satisfactory monetary area that would advance... Continue Reading

Although the financial system is a vital component of the socio-economic development of any nation, most Kenyans lack access to formal financial credit services. This arises due to the cause of putting up bank branches in the rural areas is deemed not economically viable. Most banks have partnered with Mobile Network Operators to help... Continue Reading

Capacity development is a fundamental part of the mandates of many international organizations. Much of their work aims to strengthen national capacities through training, technical advice, exchange of experiences, research, and policy advice. Yet there is considerable dissatisfaction within the international community regarding the... Continue Reading

The objective of this study is to examine the challenges affecting Information Technology Projects in Public Sector, with Kenya Revenue Authority as a Case Study. A lot of changes have occurred in organisational and functional processes calling for these changes to be managed. These changes have led to organisations adopting Information... Continue Reading

Kenya vision 2030 is a development vehicle that requires every Kenyan on board. For women to contribute effectively to the realization of vision 2030, the millennium development goals (MDGs) sought to improve the lives of people living in the global by reducing poverty and hunger, as well as improving access to health, education, water... Continue Reading

In a bid to remain relevant and sustain customer growth, Kenyan banks are  increasingly looking to introduce new and innovative products and service channels to  leverage on emerging technologies. The introduction of these new products and  channels is often done through IT project teams comprising of bank and non-bank  employees especially... Continue Reading

Savings and Credit Co-operatives commonly referred to as Saccos are a form of Credit Union  bodies which in turn is a form of major part of the cooperative movement. They are basically  member-owned, not-for-profit financial cooperatives that provide savings, credit and other  financial services to their members. They pool their members’... Continue Reading

Total quality management (TQM) has been proposed to improve business performance and received considerable attention in recent researches .Despite the recent research efforts on effects on total quality management, little work has been done on effects of total quality management implementation in performance of microfinance institutions... Continue Reading

Globally, Kenya included as per 1999 statistics a mere fifteen per cent of the population had access to retirement income support. A situation worsened by government’s reluctance to fund social security obligations and by poor societal relations where the elderly are abandoned. In Kenya, the pension sector related policies have been in... Continue Reading

Many people in developing countries have been given access to formal financial services through microfinance programs. Nevertheless, millions of potential clients still remain un-served and the demand for financial services far exceeds the currently available supply. Given significant capital constraints, expansion of microfinance... Continue Reading

  Savings and Credit Co-operatives Societies (SACCOs) are in the business of safeguarding money and other valuables for their members besides providing loans and offering investment financial services. Credit creation is the main income generating activity for the SACCOs. But this activity involves huge risks to both the lender and the... Continue Reading

The two main aims that every business organization must endeavour to achieve are achieving a point of economic gain as well as improving company's performance comparative to its players. An innovative executed approach is able to have a noteworthy influence on realization of viable improvement status. The Real estate industry in Kenya is... Continue Reading

Insurance plays an important role in any economy by covering economic and financial risk arising  out of certain events. The role of Insurance brokers in Kenya was recognized by the insurance  Act Cap 487 of 1984 as revised in the year 2002(Republic of Kenya). The eleventh schedule  of the Act recognized the revenue as 25% maximum of... Continue Reading

Information and Communication Technology is being deployed globally by organizations to improve efficiency, customer service and acquire a portion of the global market. It is paramount that organizations that want to maintain competitive edge in this era of cut throat competition embrace Information and Communication Technology as a way... Continue Reading

Banking in Kenya and the financial services in general have been identified as a pillar to achieving Vision 2030. Banking facilitates macro-economic steadiness for long-term development which will transform Kenya to a middle economy country. The growing level of nonperforming loans among Kenyan banks has been a source of concern to all... Continue Reading

The Government of Kenya, in an attempt to address the problem of unemployment amongst the youth, has come up with various interventions. One of these is the Youth Enterprise Development Fund, which was formed in 2006 to increase economic opportunities for Kenyan Youth. This is through provision of cheap credit, enterprise development and... Continue Reading

Globalization in today’s era of information and technology has significantly affected the business environment. Firms, therefore, must take planned measures in order to grow and maintain their businesses and also make the necessary changes and adjustments to gain competitive advantage. Small and Medium Enterprises-sized (SMEs) in Kenya... Continue Reading

Recognizing the need for change and leading organizations through that change is one of the most challenges for any leadership. Transformation is the only constant in today’s life for individuals and organizations. Some changes can be reversible while others are not hence the risk involved in managing change. Many of these change... Continue Reading

Monitoring and evaluation has been a key performance management tool for planning, decision making and economic policy management. However, evidence from literature point out that in Sub-Saharan Africa substantial M&E achievements on the ground are rare. The County Governments has been facing serious challenges in managing the projects... Continue Reading

  The aircraft business assumes a big role in Kenya's economic advancement. The airline business catalyzes different parts of the economy, for example, the travel industry, assembling, cultivation and the hotel industries, which contribute billions of shillings to Kenya's economy. Competition globally is progressively making carriers... Continue Reading

Within an increasingly competitive environment, customer focus strategies form an .organization strategic tool for improving product/service quality. Organizations placing greater emphasis on customer focus will tend to attach a relatively high degree of importance to eliminating non value added activities and cost, building closer links... Continue Reading

Understanding consumer buying behaviour and their preference to product attributes has become a key success factor in today’s business environment which is highly competitive and rapidly changing. Consumer are now more discerning and individualistic requiring marketers to gain insights in the buying behaviour of consumers and the... Continue Reading

Leadership skills have indisputably been known to influence performance in most successful firms globally. Strategic leadership practices in particular have been identified to facilitate organisations to perform effectively and efficiently in the turbulent and volatile business environment to a greater extent. Coffee farmers are concerned... Continue Reading