Explore Project Topics on: Role of front office in management of customer expectations

ABSTRACT This project “Hotel front Office Management System” tends to deal with the system of all the information needs of the different sections of a hotel. The hotel presidential ltd (which is a large and fast growing... Continue Reading

ABSTRACT t his project “Hotel front Office Management System” tends to deal with the system of all the information needs of the different sections of a hotel. The hotel presidential ltd (which is a large and fast growing hotel) has because of its size and location, made its mark in the tourism industry in the city. Most times, the hotel runs... Continue Reading

ABSTRACT t his project “Hotel front Office Management System” tends to deal with the system of all the information needs of the different sections of a hotel. The hotel presidential ltd (which is a large and fast growing hotel) has because of its size and location, made its mark in the tourism industry in the city. Most times, the hotel runs... Continue Reading

A sa:cly of Royr.!1on l1Dh::s f;-0;1. o,Tice was ca:-ried out; to uriderstand the system and determine the information rcqui:·emcnL Duri;1g the course or this study, problcn�s ai1cct ing the systems were  identified.  We then designed a new system which is computer based rulting into consideration the problems  identified. This new sysl.crn... Continue Reading

Abstract A study of Royr.!1on l1Dh::s f;-0;1. o,Tice was ca:-ried out; to uriderstand the system and determine the information rcqui:·emcnL Duri;1g the course or this study, problcn􀁃s ai1cct ing the systems were identified. We then designed a new system which is computer based rulting into consideration the problems identified. This new... Continue Reading

ABSTRACT  This study set out to establish the effect the recruitment and selection practices in Sheraton Hotel and how they affect performance of Pont Desk Officers. The study was carried out along a number of objectives, which included; to identify the methods used in the recruitment and selection processes, to evaluate the role of effective... Continue Reading

TABLE OF CONTENTS CONTENTS                                                                                                       PAGE Title... Continue Reading

(HOTEL) ABSTRACT This project deals with “Hotel front office management information system” it deal with the system of all the management and information needs of the different section of a hotel. Most time, the hotel I runs into problem of getting necessary... Continue Reading

Abstract This is an applied group project done by Joshua Tabu Shehe and Ernest Musyoki Museve. This report looks at the processes by which the web-based article management system called WriteWell is developed and implemented for the userside (front-end). This application will allow Eldoret Writers Centre writers to manage their own articles in an... Continue Reading

(A Case Study Of Ministry Of Finance Enugu) ABSTRACT This topic is the role of and management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both... Continue Reading

ABSTRACT This project deals with “Hotel front office management information system” it deal with the system of all the management and information needs of the different sections of a hotel.  Most time, the hotel  runs into problem of getting necessary information in the sections of registration of guest, guest booking and reservation, check... Continue Reading

ABSTRACT This project deals with “Hotel front office management information system” it deal with the system of all the management and information needs of the different sections of a hotel. Most time, the hotel runs into problem of getting necessary information in the sections of registration of guest, guest booking and reservation, check in... Continue Reading

CHAPTER ONE 1.1  Background To The Study Decision making constitute fundamental functions of the office manager in almost every day transaction of the business of the organization. Such decision as managerial decisions, routine, and operational decisions. Are fundamental for meeting the objectives of the organisations. According to Drucker... Continue Reading

ABSTRACT This study is based on the role  OF AUDITING IN controlling  of fraud  in  government  establishment  with  a particular  reference  of  federal  pay  office  Enugu.  Based   on the  poor  planning  control  of an  organization  finance   by the  mangers  in  charge.  Which  has  affected the  growth   of the... Continue Reading

ABSTRACT This study is based on the role OF AUDITING IN controlling of fraud in government establishment with a particular reference of federal pay office Enugu. Based on the poor planning control of an organization finance by the mangers in charge. Which has affected the growth of the parastatals . Therefore it is my intention of find out the... Continue Reading

PROPOSAL This study is based on the role OF AUDITING IN controlling of fraud in government establishment with a particular reference of federal pay office enugu. The entire work was divided into five (5) chapter and the data for the study was collected using both primary and secondary sources, questionnaires, textbooks, literally materials and... Continue Reading

PROPOSAL This study is based on the role  OF AUDITING IN controlling  of fraud  in  government  establishment  with  a particular  reference  of  federal  pay  office  enugu. The  entire  work  was  divided  into  five   (5) chapter  and the data for the study was collected using both primary and secondary sources,... Continue Reading

ABSTRACT This research work is an attempt to bring light to the effect of inadequate educational facilities on the training of office technology and management (A... Continue Reading

THE ROLE OF MANAGEMENT INFORMATION SYSTEM IN IMPROVING CUSTOMER SERVICES IN THE BANKING INDUSTRY (A CASE STUDY OF UNITED BANK FOR AFRICA PLC) PROPSAL This research work was aimed at determining the extent to which the role of management information system will improve customer services in United Bank for Africa (UBA) Plc with much emphasis on the... Continue Reading

ABSTRACT The primary objective of the study was to examine the effects of customer experience management on customer churn in the Telco Industry in Kenya. The specific objectives were: to determine the effect of social environment on mitigation of customer churn in the Telco Industry, to examine the effects of service interface on mitigation of... Continue Reading

        I.             To examine the impact of customer relationship management on customer retention.     II.          Q ueue related issues that customer face every day in the banking hall. how it relates to CRM effective loyalty.... Continue Reading

        I.             To examine the impact of customer relationship management on customer retention.     II.          Q ueue related issues that customer face every day in the banking hall. how it relates to CRM effective loyalty.... Continue Reading

THE ROLE OF A SECRETARY IN OFFICE ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF MINISTRY OF FINANCE ENUGU) ABSTRACT This topic is the role of management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both... Continue Reading

ABSTRACT This topic is the role of management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and... Continue Reading

ABSTRACT  This topic is the role of management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and... Continue Reading

ABSTRACT  This topic is the role of and management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and... Continue Reading

ABSTRACT This topic is the role of and management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and... Continue Reading

ABSTRACT This topic is the role of and management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work... Continue Reading

THE ROLE OF A SECRETARY IN OFFICE ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF MINISTRY OF FINANCE ENUGU) ABSTRACT This topic is the role of management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both... Continue Reading