Information technology has already become the nervous system of banks the world wide. Banks all over the world realized that only those that overhaul the whole of their payment and services delivery systems and operations are likely to survive and prosper in this global world of technology. This is due to the pressure of globalization, consideration, deregulation and rapidly changing technology. In order to properly place themselves in favourably positions to be reckoned with in the new country, banks are making use of information technology (IT).
They realized that the banking industry requires more of electronic manipulation and shuffling of bits based money and other banking transaction instead of paper. In order words, paper-based transactions. Whether a bank would be successful or not, depends on the total to which it is investing in IT and using IT in an innovative manner. The reason for this is the fact that in the future, banking transactions would be conducted in a cyber space.
CHAPTER ONE
1.0INTRODUCTION
1.1BACKGROUND TO THE STUDY
1.2STATEMENT OF THE PROBLEM
1.3OBJECTIVE OF THE STUDY
1.4THE SCOPE OF THE STUDY
1.5SIGNIFICANCE OF THE STUDY
1.6STATEMENT OF HYPOTHESIS
1.7PLAN OF THE STUDY
1.8DEFINITIONS OF TERMS
CHAPTER TWO
LITERATURE REVIEW
2.0INTRODUCTION
2.1GROWTH AND DEVELOPMENT OF BANKING INDUSTRY IN NIGERIA
2.2INFORMATION TECHNOLOGY IN BANKING
2.3EVOLUTION OF INFORMATION TECHNOLOGY IN BANKING
2.4PROBLEMS OF INFORMATION TECHNOLOGY IN NIGERIA BANKS
2.5INFORMATION TECHNOLOGY AS A TOOL FOR ENHANCING THE PERFORMANCE OF BANK OPERATIONS:
2.6RISK MANAGEMENT
2.7CREDIT RISK DISBURSEMENTS
2.8LIMIT MONITORING
2.9CORPORATE PLANNING
2.10EFFECTIVE PRESENTATION
2.11SERVICE QUALITY
2.12RESOURCE ALLOCATION
2..13AUDITING AND CONTROLS
2.14.SUMMARY OF THE CHAPTER
CHAPTER THREE
3.1RESEARCH METHODOLOGY
3.2RESEARCH METHODS
3.3SOURCES OF DATA
3.4METHODS OF DATA COLLECTION
3.5TECHNIQUES OF DATA ANALYSIS
3.6JUSTIFICATION OF METHOD USED
3.7SUMMARY OF THE CHAPTER
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1INTRODUCTION
4.2HISTORICAL BACKGROUND OF FBN PLC
4.3INFORMATION TECHNOLOGY IN FBN PLC
4.4DATA ANALYSIS
4.5HYPOTHESIS TESTING
4.6RESEARCH FINDINGS
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.0SUMMARY
5.2CONCLUSION
5.3RECOMMENDATION
5.4LIMITATION OF THE STUDY
5.5AREAS FOR FURTHER STUDY
THE CONTRIBUTIONS OF INFORMATION TECHNOLOGY IN THE OPERATIONS OF BANKS IN NIGERIA
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