Explore Project Topics on: effect of manpower training on service delivery in the nigerian banking industry

THE EFFECT OF QUALITY SERVICE DELIVERY ON CUSTOMERS PATRONAGE IN FIRST BANK PLC, KADUNA ABSTRACT This research work revealed the effect of quality service delivery on customers� patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of banking service is high in the sense that... Continue Reading

CHAPTER ONE INTRODUCTION 1.1       Background to the Study In today’s economy, the financial services industry that insurance belongs is exposed to increasing performance pressures and competitive forces (Goergen, 2001). Modern media, such as the internet, have created new challenges for this industry (Fuchs, 2001). New business concepts,... Continue Reading

ABSTRACT This study was conducted in order to determine the effect of manpower training development in service organization with a case studying of Power Holding Company of Nigeria (P.H.C.N), Kaduna. The objective of the study is to highlight the disadvantage of human resource training and development in service organization and recommendation on... Continue Reading

ABSTRACT This study was conducted in order to determine the effect of manpower training development in service organization with a case studying of Power Holding Company of Nigeria (P.H.C.N), Kaduna. The objective of the study is to highlight the disadvantage of human resource training and development in service organization and recommendation on... Continue Reading

ABSTRACT Most service organization in Nigeria, in recent years are facing the challenges of labour turn over due to lack of job training of their employees. More so, most service organization keep downsizing their employees and recruiting new ones as a result of changes in their services and work processes driven by technological trends and... Continue Reading

ABSTRACT This study examined “The impact of Manpower training on productivity in Public Service. (A case study of Nnewi North local government from 1999- 2007). It has been observed that with only manpower training and development, a relatively permanent change can be brought about in the behaviour of the individual employee and subsequently in... Continue Reading

CHAPTER ONE INTRODUCTION 1.1    Background of the Study In recent times, world attention is being focused on the importance of manpower planning and development as panacea to problems associated with economic growth of nations. This is due to the fact that the growth of tangible capital stock of a nation depends to a considerable degree on... Continue Reading

       ABSTRACT    This research work was designed to study training and development of employees in service organization.   This study titled “An Evaluation of the effect of manpower training and development in service organizations. A case study of power holding company of Nigeria (PHCN) PLC Enugu Zone is of/with the view of finding out... Continue Reading

       ABSTRACT    This research work was designed to study training and development of employees in service organization.   This study titled “An Evaluation of the effect of manpower training and development in service organizations. A case study of power holding company of Nigeria (PHCN) PLC Enugu Zone is of/with the view of finding out... Continue Reading

ABSTRACT This research work was designed to study training and development of employees in service organization. This study titled “An Evaluation of the effect of manpower training and development in service organizations. A case study of power holding company of Nigeria (PHCN) PLC Enugu Zone is of/with the view of finding out the way by... Continue Reading

ABSTRACT  This research work was designed to study training and development of employees in service organization.   This study titled “An Evaluation of the effect of manpower training and development in service organizations. A case study of power holding company of Nigeria (PHCN) PLC Enugu Zone is of/with the view of finding out the way... Continue Reading

The study carried was based on the introduction of automated teller machines and service quality delivery in the banking industry. The purpose of the study was basically to find out whether the introduction of automated teller machines has improved the quality of service and delivery in the banking industry. What inspired the researcher to carry... Continue Reading

(A Study of Unity Bank in Kaduna Central Area, Kaduna)   ABSTRACT Efficient service delivery in the banking industry as in deed in every aspect of public service is a function of qualified and well trained personnel. This research project studies the... Continue Reading

(A CASE STUDY OF NNPC, ENUGU) ABSTRACT The impact of manpower training and development in the oil industry in Nigeria is ascertained to know whether the manpower training and staff development are effectively organized in the oil industry in Nigeria. It is the aim of... Continue Reading

ABSTRACT   This is a research work, which examines the improvement of customer service in the Nigerian Banking Industry. A case study of UBA Plc. Agbani Road Enugu.  To guide this study the following five research questions and two hypothesis tested were formulated: what are the characteristics of staff  and customer of UBA Plc Agbani Road... Continue Reading

ABSTRACT   This is a research work, which examines the improvement of customer service in the Nigerian Banking Industry. A case study of UBA Plc. Agbani Road Enugu.  To guide this study the following five research questions and two hypothesis tested were formulated: what are the characteristics of staff  and customer of UBA Plc Agbani Road... Continue Reading

ABSTRACT This is a research work, which examines the improvement of customer service in the Nigerian Banking Industry. A case study of UBA Plc. Agbani Road Enugu. To guide this study the following five research questions and two hypothesis tested were formulated: what are the characteristics of staff and customer of UBA Plc Agbani Road Enugu? To... Continue Reading

ABSTRACT  This study evaluated manpower training and utilization in the Nigeria Immigration Service, Calabar Command between 1999-2014.The objectives of the study are: to evaluate if the manpower training in the Nigeria Immigration Service has enhanced the adequate protection of the Nigeria borders; if the trained staff of the Nigeria Immigration... Continue Reading

  CHAPTER ONE 1.1  BACKGROUND TO THE STUDY The background of the study can be traced back to the colonial era during the administration OF Lord Lugard. Formally, Kogi Hotels was known to be a catering rest house meant for public servants and other traveling. By then, no amount of money was been charged for the service rendered. The catering rest... Continue Reading

SECTOR (A CASE STUDY OF UNITED BANK FOR AFRICA PLC) ABSTRACT This  study was carried out to find out the role of manpower training and development and determine if training could be an instrument of achieving organizational objectives... Continue Reading

CUSTOMER SERVICE AND ITS IMPROVEMENT IN THE NIGERIAN COMMERCIAL BANKING INDUSTRY. ABSTRACT This is a research work, which examines the improvement of customer service in the Nigerian Banking Industry. A case study of UBA Plc. Agbani Road Enugu. To guide this study the following five research questions and two hypothesis tested were formulated:... Continue Reading

ABSTRACT This research work focuses attention on Impact of Training and Manpower Development in the Banking Industry: A Case Study of First Bank of Nigeria Plc, Benin City. The purpose for this research was to identify the impact of training and manpower development that is required for improving staff... Continue Reading

TABLE OF CONTENT CHAPTER ONE 1.0       Introduction 1.1       Scope and limitation of study 1.2       Aims and objective of the study 1.3       Statement of problem 1.4       Importance of the study 1.5       Definition of the term used 1.6       Organization of the study Reference CHAPTER TWO 2.0      ... Continue Reading

ABSTRACT The main purpose of this research work was to examine building professional administration and achieving improve service delivery in sokoto south local government; an appraisal of man power development polices and practice this was prompted by the fact that there are no better ways of delivering service to the local government level which... Continue Reading

(A CASE STUDY OF BEDC COMPANY BENIN CITY) CHAPTER ONE INTRODUCTION 1.1             BACKGROUND OF THE STUDY Organizational effectiveness rests on the efficient and effective performance of employees. The efficient and effective performance of the workforce in turn,... Continue Reading

ABSTRACT The effect of training and development on organizational attainment is a concept that looks into the organisation with the view to ascertain the essence of training programmes. Does it really make sense to the organisstion what are the benefits derive by the employee those are the facts the research wants find out in view of the above,... Continue Reading

CHAPTER ONE BACKGROUND OF THE STUDY The attainment of organizational goals depend largely on the effort of its’ human resources. No organization survive without the effort of manpower, that why management of any organization must recognize human element as the most vital ingredient that sustain the growth and long survival of the organization.... Continue Reading

ABSTRACT The effect of training and development on organizational attainment is a concept that looks into the organisation with the view to ascertain the essence of training programmes. Does it really make sense to the organisstion what are the benefits derive by the employee those are the facts the research wants find out in view of the above,... Continue Reading

ABSTRACT This project writing is based on the importance of manpower training development in financial institution. A case study of All States Trust Bank. Many financial institutions in Nigeria could not be able to create a good service for their customers due to inadequate manpower training and development needed for the job. Effective training... Continue Reading

ABSTRACT This project writing is based on the importance of manpower training development in financial institution. A case study of All States Trust Bank. Many financial institutions in Nigeria could not be able to create a good service for their customers due to inadequate manpower training and development needed for the job. Effective training... Continue Reading