2. THE ROLE OF INFORMATION AND COMMUNICATIONS TECHNOLOGY IN SERVICE DELIVERY in Nigerian public service - Project Ideas | Grossarchive.com

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(CASE STUDY OF UBA PLC) CHAPTER ONE INTRODUCTION 1.1     Background of the study Information technology is a body of tools with the convergence of communication and computer. It is also series of machine, which can execute sequence of instructions. The sequence... Continue Reading
Abstract This research was carried out to examine the effective service delivery by banks in Nigeria through the use of (ICT). There have been series of assumption that the use of information and communication technology has greatly enhanced the output of the banking sector in Nigeria. It is in a bid to confirm these assumptions that the... Continue Reading
INTRODUCTION Information technology is a body of tools with the convergence of communication and computer. It is also series of machine, which can execute sequence of instructions. The sequence of instruction is a program made particularly flexible and not rigid and can be change depending on the information being processed (Goldberg, 2009). The... Continue Reading
INTRODUCTION Information technology is a body of tools with the convergence of communication and computer. It is also series of machine, which can execute sequence of instructions. The sequence of instruction is a program made particularly flexible and not rigid and can be change depending on the information being processed (Goldberg, 2009). The... Continue Reading
ABSTRACT Business Process Re-engineering (BPR) has been widely adopted by private businesses and has been a focus of research since the 1990s and it is still one of the top five management concerns for Information Technology (IT) executives globally. However, the adoption of BPR in the public sector in general, and in the public sectors of... Continue Reading
Business Process Re-engineering (BPR) has been widely adopted by private businesses and has been a focus of research since the 1990s and it is still one of the top five management concerns for Information Technology (IT) executives globally. However, the adoption of BPR in the public sector in general, and in the public sectors of developing... Continue Reading
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TABLE OF CONTENTS Title Page i Approval page ii Dedication iii Declaration iv Table of contents v Chapter One 1.1 General Background of the Study 1 1.2 Statement of the Problem 5 1.3 Objective of the study 6 1.4 Research Questions 6 1.5 Hypothesis of the study 7 1.6 Scope and limitation of the study 7 Chapter Two Literature Review 2.1 Literature... Continue Reading
TABLE OF CONTENTS Title Page                                                                                           i Approval... Continue Reading
Open government data is data and information produced or commissioned by a government or  government-controlled entities, available to all to help the public better understand what the  government does and how well it performs, and to hold it accountable for wrongdoing or  unachieved results. The purpose of this study was to investigate the... Continue Reading
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TITLE THE ROLE OF CIVIL SERVICE COMMISSION IN THE IMPLEMENTATION OF POLICIES IN THE NIGERIAN CIVIL SERVICE (A STUDY OF CIVIL SERVICE COMMISSION AWKA) A RESEARCH WORK PRESENTED TO THE DEPARTMENT OF PUBLIC ADMINISTRATION, SCHOOL OF BUSINESS STUDIES FEDERAL POLYTECHNIC OKO ANAMBRA STATE IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF... Continue Reading
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This research work is aimed at the assessment of the effect of the New Public management on service delivery in the public service. New public management is a new paradigm of public administration or management is aimed at enhancing effectiveness and efficient service delivery. Therefore, this work has asssed that.... Continue Reading
This research work is aimed at the assessment of the effect of the New Public management on service delivery in the public service. New public management is a new paradigm of public administration or management is aimed at enhancing effectiveness and efficient service delivery. Therefore, this work has asssed that.... Continue Reading
CHAPTER ONE INTRODUCTION 1.1 Background to the Study Contractualization of labour has become a social phenomenon and a cankerworm in labour relations in various industries across the world. This is believed to be the result of the deliberate policy of the multi-nationals in productive and service companies, which created casual workers in place of... Continue Reading
CHAPTER ONE INTRODUCTION 1.1   BACKGROUND TO THE STUDY Public Private Partnership (PPP) is a sustained and long-term partnering relationship between the public and private sectors to provide services and goods. Through PPP, the public sector seeks to bring together the resources of the public sector and the technical expertise of the private... Continue Reading
CHAPTER ONE  INTRODUCTION  1.1      Background of the Study  Services represent substantial part of business output and investments. In providing these services, Management Information System (MIS) is employed to facilitate the services, which represents a substantial portion of corporate spending. The objective of such investments is to... Continue Reading
CHAPTER ONE INTRODUCTION 1.1   Background to the Study The importance of public sector reform to health and the grand economy cannot be overstressed. The current drive to improve management in governments through public service reform programs to increase efficiency, effectiveness, and the delivery of quality service to the public is common to... Continue Reading
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